Kings Corner — Restaurant in England

I visited this place on sunday 6th July. Id like to start off by saying how awful the the customer service was as I patiently waited at the front desk to be seated, no one came and we had to go to the bar to even be acknowledged. We then asked if there was a table for us to which the women replied "sit anywhere". We then looked for a table and the first 4 we came across were filthy with food all over them, all over the floor and covered in flies. As we then sat down at the cleanish table we found, it was all sticky and had to ask for someone to clean it. As we sat down my son said he needed to go to the toilet, so he went to the gents in which time the waiter wiped the table and then told me that they are on a limited menu. We asked what they had to which they replied "hardly anything left". My son was now back and said he didnt go to the toilet because it was filthy and covered in flies so at this point we got up and left in discuss! Flithy, rude staff and Flie riden! absolutely discusted! Zero stars! Dear Phil

Your welcome for the feedback i left, as i said it would have been nice to have been acknowledged when we entered the pub wether you have a "front desk" or not and why would you assume we picked a filthy table? we picked the cleanest table out of what was available which was still not clean but thankyou for the sarcastic comment! Every table had food all over and underneath! I understand that sometimes people may come in when a member of staff hasnt been able to clean up properly but what excuse did you have for the whole pub looking like it had been ransacked? I suggest more staff if you cant keep up with cleanliness properly...If your located between farms which you know attract flies it seems bizzare to me that you wouldnt have had something already in place for this problem? it wasnt just 1 or 2 flies Phil, your pub was crawling with them, the tables and the toilets! Maybe you can take this feedback and take something from it because everything you have replied to is answered to with...

We visited kings corner on Tuesday 19th and our party consisted of 3 adults, 1 disabled adult, 3 children of eating age and 1 newborn baby in a pushchair. We left feeling COMPLETELY unhappy with everything.

• We specified to come out with the main courses that we would like 3 small starter plates - these came out before everything else and one dish was wrong. We then expressed this to a waiter and he brought the receipt over and said “it’s on here” so we stated that the lady at the bar had inputted it incorrectly as the person eating the food would not order the dish that came out as they did not like it. We then had to further for the correct dish.

• we ordered two separate orders for the same table IMMEDIATELY after one another and they came out significantly later than one another (even though both orders had the same food?)

• on one order we got everything bar one meal and this was for the disabled adult so as you can imagine it’s hard to explain why they have to wait. We expressed this again to a waiter and was told “it will be with you shortly” and then waited even longer, by the time it came out half of us had finished.

• on the second order, this was 1 adult meal and 1 children’s meal - the adult meal came out and the child (4) was again made to wait. This was ridiculous as the wait time was awful, we had to resort to giving her bits off of everyone else’s plate that had food already because she was hungry. We even had people from other tables commenting on how out of order this was.

• finally, as the waiters and waitresses were bringing food to the table they CONSISTENTLY proceeded to put food on the table OVER THE PUSHCHAIR WITH THE NEWBORN IN. This is unacceptable, what would you have done if you dropped hot food on a baby?

When we spoke to the manager he didn’t seem too interested and it felt like he begrudgingly offered us a refund.

We will not be returning -...

I've been coming to the King's Corner a few times in the past year and the food has always been very good and the service cheerful and obliging. Myself and a friend decided to treat ourselves to a Christmas dinner this year and we have to say that it for exceeded our expectations of a pub Christmas meal. Right from the start we were greeted by friendly and helpful ladies, we were shown to a table which was laid out lovely in a very nice part of the restaurant and we were so happy that it felt very festive and the atmosphere was great. It was warm, cosy and inviting. We had a three course meal and I have to say the food was fabulous, everything was presented very nicely to us and was steaming hot. The turkey was succulent and all the trimmings were wonderful plenty of veg and proper sausage meat stuffing and not just a cheap version of Paxo. The roast potatoes were close to ones you would make yourself at home and that is not often the case when you eat out. I have to say the highlight of the whole meal was the Clementine and lemon citrus tart that we had which was absolutely mouth watering and I would love to be a permanent addition to the daily dessert menu. I have to say the most notable thing was how wonderful the staff were they kept checking in on us and they just couldn't do enough to help us. I hope the new manager really appreciates them! Good staff with such exemplary customer service skills are hard to find. So thank you to Christina, Rebecca and Charlotte, I hope you get a good Christmas bonus...