Mother India Tandoori — Restaurant in England

My family always order with Mother India and spend hundreds of pounds there. Last night we ordered online and went to the restaurant to pick it up at the time we were given. We got there and it wasn't even cooked! So had to wait a while. We then got home and there were items missing from the order, so we rang up and were told someone would deliver it. So we all waited to eat our meal together, while it's all getting cold. 20 minutes later we still had not receieved anything and we rang Mother India again who said they were very busy and we had to come and pick it up. It was their mistake and they told us they would deliver it. I said I did not want this and said I expected a refund. In the end we all shared what we had and another 20 minutes later the missing items turned up. The tikka was also very bland. Very disappointed, again, this isnt the first time! Not even an apology, very poor customer service and I think we will be trying somewhere else...

Ordered a lamb tikka masalla, flavourless sauce with chewy and barely edible lamb.. onion bhaji was dry, lacked in flavour and the texture suggested that it's been pre-cooked and then microwaved. Ordered raitha and mint sauce, both pots tasted like plain yoghurt with ZERO difference in texture or flavour. Keema naan must have contained 2 grams of meat at the most. Best part was the rice, which was at least 3 days old and overcooked.. after paying nearly £30 for this disaster of a meal on a quiet Monday evening, I have learnt to never order from this establishment again. This is an honest review coming from a chef, I would never leave such a review without reason, however the food was...

DO NOT EAT AT THIS PLACE, FOOD POISONING WARNING. We usually get takeouts from this place occasionally. Foods OK, never had any issue with it. Untill I got the worst butter chicken I have ever eaten. The whole thing was flavourless. On top of that my girlfriend resieved the worst food poisoning she has ever had from her keema aloo. She had the bug for 2 days. And wouldn't stop throwing up. We had to to call a ambulance since it was that bad. Wouldn't usually post very negative reviews, but at this point I don't want anyone to get food...