Norman Conquest — Restaurant in England

As you have seen I have rated my experience 1 star . When I came in my the 3 family members that came with me struggled to find a seat with accessible seating. A lot of the seats are very high and when we found a suitable table for my elderly family members the seats where very warm down and the back of my seat was on the brink of falling off; if I had put my back against the seat I would’ve fallen into the wall behind me. Nobody greeted us when we came in and it wasn’t often we could see a member of staff. When ordering our food we noticed many issues with the menu. For example there were minimal non-alcoholic drinks to choose from . Another issue was that there weren’t many options to choose from as there were only burgers and chicken to see when you opened the menu . After about 20 minutes we received our drinks, thank the lord we weren’t dying of thirst, when I took a sip from my Diet Coke my first thought were ‘this is not coke’ because there was no fizz at all . Our food did come soon after and when I saw my Sunday roast I was in a state of shock. On my average sized plate there was a large portion of broccoli, green beans, stuffing , mashed potatoes, a few roasties , a slice of chicken or turkey ( I wasn’t sure which one it was), carrots and a Yorkshire pudding. I was also given a small portion of gravy, it was such a small portion that the gravy inside would fill a third of a 330ml can of carbonated drink . This made my Sunday roast seem very dry. After asking for extra gravy we were given 1 of the same size portion we had before to share between the 3 of us that had Sunday roasts. Firstly I ate my green beans which just tasted like green beans but when I moved on to my broccoli everything seemed to go downhill . The broccoli was so hard some would say that it was still raw. After eating as much as I could before I knocked my teeth out I moved on to the carrots . They were half cooked . After that I ate my mashed potatoes which had a bit of a spicy aftertaste that I was rather confused about , then, I ate the stuffing . It was very gritty and I was unimpressed as I would say that stuffing is one of the best parts of a Sunday roast . Before moving on to the roast potatoes and Yorkshire pudding I ate my chicken . What a monstrosity ! It was thin like a slice of Bernard Matthew’s turkey ham but as dry as the Sahara desert. After drying out my salivary glands and drinking more of my flat coke , I ate my roast potatoes . They too were dry . Then I moved the Yorkshire pudding as I was about to eat it when my heart stopped. Another slice of chicken laid before my eyes . Is this where all the coffee tasting gravy had vanished to ? Startled after seeing this again , I miraculously ate it . I was shocked that I was able to eat it . Finally , my knife and fork were getting closer to the pride and joy of a Sunday roast, the Yorkshire pudding . I stabbed it with my fork and it flew across my plate . This Yorkshire pudding was rock solid . I had to fight to cut it . It was very hard to eat as I could’ve smashed a window with how hard it was . I was not the only one who thought this way about my Sunday roast as I saw somebody else receive one on the table in front of me and when one of the people that they went with asked them how it was the consumer simply said no . Leaving the subject of food, the staff did not seem happy to work there at all . This pub has a lot to work on and the...

Appalling : Scruffy, dirty tables even were cleared of plates etc, however did seem popular as quite a few diners and people having a drink; I noticed people didnt stay once eaten or consumed their drink. Queue of 9 people waiting to order food /drinks , only one girl behind the bar doing her best, but took over 20 to place order. I wouldnt have stayed to order but was with a friend who suggested we dine here. After placing order it took 1. 1/2 hours for our food to arrive and when it did it was "cold" at best "lukewarm " yes we should have sent it back but we were both so hungry we didnt want to have to wait another hour and a half for more food. Whilst waiting and getting more and more hungry; We noticed other diners. There appeared to be lots of young women with very small children. Drinking pints of lager, cocktails and bottles of wine and getting more and more intoxicated and yet the bar continued to serve them more alcohol. To be fair to these ladies like us they waited almost as long as we did for our food and when theirs came it came in drinks and drabs. Their mains were very staggered their side dishes were still being served after my friend and I had eaten. One lady had to enquire were her garlic bread was, it arrived whilst she was putting her coat on and the others were getting ready to depart we noticed she left it on the table. Two of the ladies had ordered stacks of onion rings these arrived separately with a good 10 minutes between. Around us children as young as 2 yrs were running around and when the waiter did appear with food to serve at other tables had to stop and wait for these children to get out of his way so that he could continue with the plates of food.. Perhaps there was only one chief, perhaps their was only one waiter and one person to run the bar, I did see the person who was serving behind the bar with a dust pan and brush on her hands and knees trying to clean the mess of of 'Skips' and other food stuffs that had been fed to the children at the table in front of us. When these ladies left they were overheard to say they were going to pick up their other children from school. In the dark park they all got into drivers seats after securing their younger children into car seats. I saw this as we left slightly behind them. I really was dismayed at whe way the Norman Conquest has deteriorated it's around 2 years since I was last in there for a meal with...

Terrible experience and wont be going again.

Took my daughter for tea and ordered meals and two drinks, after 20 minutes my daughter is questioned whether she is 25 yrs old because she was drinking a bottle of WKD. The whole pub was looking and never felt so little! Poor management in my opinion because half the people in that pub didn't look 25 yrs old and never once did I hear the staff ask if they had ID. To be then told the legal age to consume alcohol is 18 yrs old was an insult to some ones intelligence especially as I was probably one the oldest people in the premises. I think the staff need to go on training courses on how to speak to customers and also ask questions before you pay for items not wait till you sit 20 minutes then show you up in front of the pub.

JUST TO INFORM THE STAFF AT NORMAN CONQUEST LEGALLY A CHILD OF 17 CAN ENJOY A GLASS OF WINE OR LAGER WITH A MEAL IF PURCHASED AND ACCOMPANIED BY AN ADULT.

You would be lucky to get a mouse drunk on one bottle of WKD.

Shocking experience made sure I have told as many people as possible and not worth even...