Below average at best.
I understand the place is not long opened but the service is incredibly slow as the guy behind the counter was faffing about with a pea fritter for 10 minutes instead of getting orders out.
The queue was massive because of the slow service and nothing was ready that anyone wanted to order… well unless you want a steak pie as there was about 10 of those but who orders a steak pie from a chippy, right?
I had a regular haddock and a regular chips with curry sauce. The fish was overpriced and the batter wasn’t the traditional crispy chippy batter you would get normally elsewhere. One piece of fish for £7.40 and that’s without chips btw, those were another £3.20 and they were limp and soggy.
Then there was the £1.90 for a large curry sauce that was in a tiny tub and was so thick you couldn’t pour it over anything…
Maybe in time this place will improve and I understand seascale doesn’t have anything but a Co-op so everyone is losing their mind over the fact there’s now a chippy but in all honesty… it’s not worth the half hour wait.
I’m giving it two stars for atmosphere as most people were bored out of their mind watching the staff look completely lost behind the counter.
Give it 2-3 months and maybe this place will get up to speed but just like everywhere else takeaway wise in this area… it’s...
Read moreThere is a menu in the seated bit but NOWHERE does it say where to order. We were not the only ones. A simple ‘order at the counter’ would do. We counted at least six other people asking the same question, this can’t be news to you
How dare you call us liars. This was a totally honest review. 5 star reviews have been left for other places who deserve it. My wife is neurodivergent and doesn’t lie.
Your disgusting response shows the kind of person you are and has upset her greatly The comment about letting people know where to order was constructive. It seems like you have table service when you do not
The wait WAS 40 minutes. The long waits are mentioned in other reviews
And you are a disgrace to speak to anyone like that, regardless of their review. You have got plenty of great reviews, ours doesn’t matter to you in the grand scheme of things
But I assure you it was 100% honest. ‘One of those people’? You’re an online bully. We didn’t like your chips. Grow up.
Edit We also have proof via text messages (my wife was sat outside) how long it took to get the food as we were texting throughout. Other people have also commented on this long wait on Google and Trip Advisor. It was not a lie. And if, as a retail business owner, you first response is to call people a liar then that says more about you than...
Read moreFirstly, this is a very confusing place. There are two doors; one to a seated area (with a bar menu) and one to the takeaway. Except there is no clue as to how to order or be served in the restaurant. It isn't a takeaway with tables but has a bar. A small sign telling the customer how to order would be helpful as we weren't the only ones without a clue. After working out we needed to join the take away queue it took 40 minutes to get our small order. It was obvious they were serving locals before tourists. A chippy is supposed to be fast food! Never known anything like the wait. High end restaurants serve your food quicker! I wish I could say it was worth it but the chips were chewy, peas weren't the best. I have given 1 star for my wife's battered sausage.
Update This was a constructive and honest review and did not deserve the aggressive and insulting response.
I named a shop assistant as his service (on 2 occasions) was awful. No please or thank you and he threw the money at us (some fell on the floor and he didn't apologise). Not the first comment about him.
Please note I gave the B and B we stayed in 5 stars. Excellent customer service. Not impolite or abusive. If you can't take a negative review treat your customers with respect and be polite and you won't get one.
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