Subway — Restaurant in England

Absolutely horrendous. Came here with my girlfriend for a quick meal, the sandwhich came half disintegrated, barely any steak and like warm. Worse though the floor was utterly filthy, they had 4 employees working on shift yet not even one of them could come out and clean. Every single table was dirty with rubbish on, there was meat on the floor, spilt drinks around the chairs, tables and bin area causing it to go on my shoes. I’ve been here a few times and it’s not usually bad like this. I went back to get the sandwich remade, and they told me all the sandwiches look like that after coming out the oven, which is even more embarrassing. After telling the employee the floor is filthy, he briefly came out to clear the tables, but left the spilt drink AND meat on the floor...

Visited Subway Mereway a couple of days ago and ordered myself a 6inch turkey ham sub. I’d had a long day at work and wound up waiting around 25 minutes for my order. I did not order anything additional to the 6 inch sub - just this. There were several orders in front of mine so I would’ve understood a 10 min wait or so, but 25 minutes seemed excessive, especially for a fast food place with kiosks that are supposed to quicken the process.

A few people around me were also complaining about the wait times and staff didn’t seem to have much urgency regarding the amount of people waiting for their orders. I ordered at 14:27 and received my order around 14:55.

Has really put me off from visiting again, which is a shame as I enjoy subway and this store is...

I've been to this Subway twice now with my partner to give it another go. The place was messy with crubs and bits of food all over the floor. And the new machines for order are horrible. They aren't particularly hard to use but they are ruining the experience. Without the human interaction it feels soulless and I cant ask for more sauce or less lettuce in my subs. I won't be coming back to this store until the machines are either gone or you have an option to interact witht the people making my food. That's what I liked most...