Prices on the menu(s) on the tables out front are out of date it seems as when we paid we were charged more as the menu behind the counter states different/increased prices. The law makes it illegal for businesses to mislead you about the price of an item(s) hence the score here, while ATS choose to stick to their story rather than refund the difference (the pricing on the table menu). In addition the coffee was disappointing.
Update based upon the owners response: There is nothing is misleading in that I have said, just your menu wording/pricing vs. that you are actually charging. If the menu says toasted teacake, butter and jam for xx then one expects to be changed xx and not xx plus some. Simples! It's not the cost of 30p but the principle that you state one cost and then charge another. This is wrong and actually on the day there was no interest or offer from your establishment to refund anything. There is a similar issue with your coffee whether a mug or a cup as again the pricing differs but the menu doesn't state this. Perhaps when you hopefully learn some customer care and respect then you won't obtain...
Read moreGreat little find and must visit if visiting Axbridge or Cheddar!!! We were visiting king John's hunting lodge when fell a bit hungry and stumbled upon this place. Absolutely amazing! There we were 5 of us and they managed to squeeze us in upstairs during their peak hours.. We ordered scones, sausage roll, ham sandwich, cakes and drinks which were all delicious. The ham sandwich was very decent in size as my 8 yo daughter would normally be able to finish a full sandwich herself she could only manage half here and it wasn't because of the taste! The homemade Victoria sponge as well as coffee and walnut cake were both delicious. The fresh from oven scones were so good my wife had two andy parents had one each (including some of the cakes). What is there not to like?Location and venue was excellent; service was top notch; food was great and all very...
Read moreOur whole experience with The Almshouse tea shop was great from start to finish. We did make a few specific requests and had to make a change to the date of our booking due to illness but nothing was too much trouble. The lady I dealt with was lovely, as were all the staff. The tea shop is in a gorgeous setting and there were lots of beautiful details inside that made it lovely and unique. The afternoon tea was delicious and made with very high quality ingredients. We were surprised at the variety of sandwich fillings and the home-made scones were still warm and melt in the mouth. The cakes were equally as fresh and delicious with lots of variety, the Bakewell tart was particularly outstanding. The staff were very attentive, offering to top up our tea and pack any leftovers for us. Without a doubt the best afternoon tea we...
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