Have just had one of the most uninspiring, bland and overpriced meals I've had in a long time. The Brasserie is, at best, the same as a Premier Inn. Awful seating, boring layout, lights you hit your head on every time you stand up and unmotivated, untrained staff.
The website of Crewe Hall makes it look like you'll have dinner in a top notch establishment but my husband and in-laws were very disappointed. The waiting staff were sullen, lacking any sort of service training and didn't know the menu. We asked for a non alcoholic Gin and the only thing they have is Rekorderling. Two of us had slow cooked belly pork....obviously just boiled and then the skin had been blow torched for a nano second. No crispy skin or any flavour. Accompanied by nothing but boiled brocoli and two beige hashbrowns that were meant to be rosti. The caesar salad was a big bowl of romaine lettuce where it was hunt the (soggy) croutons and the odd shaving of parmesan. Asked for topping of sea bass which was overcooked and dry. No dressing. Final meal choice was a rib eye steak which was not cooked as requested with a tiny salad and some half decent chunky chips.
Each time our food was served or taken away the waiter leant over the table, noisily stacking and scaping plates instead of being a bit more discreet. The maitre'd mostly wandered round with his hands in his pockets, asked if we wanted coffee (we said no) then said were we ready for the bill like he was trying to usher us out.
Our two course dinner for four people, with only two of us having one glass of wine each, came to £150 which is beyond overpriced for what we experienced.
I would not waste your time coming here. There are far better local pubs in the area with far...
Read moreA really uncomfortable dining experience tonight. The food we eventually received after an incredible wait was lovely, however, not as described on the menu. If you only deliver one type of bread and chips, do not advertise several different ones on the menu. Also got a single piece of toast with a pot of paté so had to ask for more toast so the rest didn't go to waste. Every single member of staff seemed to come across embarrassed to serve you your food, which together with every single table around you raising complaints about your food made for an entirely uncomfortable dining experience. Didn't order dessert as who knows how long it would have taken to come, all desserts we saw served looked disappointing and most pertinently, we couldn't wait to get...
Read moreIt is improving and the menu was new. Not a very well paired menu to be honest, a bit scattered in terms of cuisine. Basically it reads like a blind survey of what makes 100 random people happy. That said, the food was well prepared and delivered as the menu says. Sad to say that there is no local flair to it… nothing indicated in the menu or on the plate that I had anything unique to the area. That said, the food was good enough and the 4 star rating comes from the service that was quick but patient, caring and attentive. The atmosphere is sharp, loud and the oppositely of what the rest of the hotel projects. There are few options if you stay here so mentally prepare yourself for the bistro if you eat there and you...
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