I’ve stayed on a few occasions previously on business. One of the few places that truly understand the importance of chef tasting food before putting it on the menu. The seafood cocktail salad is a great starter. A rare treat to order a fillet with a traditional and well executed Cafe de Paris butter. A glass of Barolo was a perfect choice. Together with a night at the hotel, this is an experience I will repeat and recommend. The only update required is regarding hotel guest payment at check-in. It’s inconvenient and somewhat outdated to require a physical card for preauthorisation at check-in in order to dine etc. I never have this issue in London and total charges are of course greater. The hotel management must revise this policy and allow higher preauthorisation transactions of say £500 to £1000 for guests staying one or more nights and requiring the convenience of charging to their room. If hotels are running a 5-Star headline with all overheads involved in that, it’s inconsistent to then limit spending in any way given the investment. I very much look forward to staying again and will certainly return with my wife when the new wing and restaurant is finally completed. Thank you for your...
Read moreBeen going to Rockliffe club house for a long time . It’s changed quite a lot since its early days . Tried it again yesterday for a bite sat on the terrace overlooking golf links . Service efficient and quick however although the clubhouse menu hadn’t changed on paper the food served definitely has and not for the better 😕. Always go for the avacado wrap with side salad and fries usually splendid however not yesterday . The avacado was mushed into a paste and spread thinly over the wrap could hardly taste it . No tomato either and meanly served with limp leaves and overdressed with vinaigrette. The fries also were thin and barely warm . Has the Chef changed . It was poor and meanly served . My friend had the cheese and ham toasted sandwich again change of bread it was overdone on one side and soggy underneath . Looked unappealing to say the least and fries tasted as if they had been reheated and not nice to eat . What a shame things sliding downhill . Please take note . It’s a great venue but the food lets the...
Read moreWe drove down from Gateshead for lunch yesterday having been given a gift voucher last Christmas by our kids. On arrival, never having been before, we were impressed by the magnificent drive into the complex and followed the signs between the Hall and Middlesborough FC Training Ground to The Clubhouse. We received an eager welcome by staff as we came through the doors, coats were taken and we were ushered to "the best table available" by our waiter. First impressions of the restaurant were that it was bright, modern, spacious, very comfortable and airy space with a quite spectacular view across the golf course. Service was efficient and friendly, and the food was delicious. We had a wonderful, leisurely lunch in lovely surroundings, served by very well trained and friendly...
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