Booked for a celebratory afternoon tea as my partner had had a big pay rise at work, and invited my grandparents who I rarely get to see, and while the hosts were accommodating for the fact that 1 of my guests was vegetarian, we had several items missed off the menu for the normal booked afternoon tea along with some awkward atmosphere.
A sandwich was missing for the 3 normal guests, so 3 of us had 3 finger sandwiches while the vegetarian guest had 4, we did not receive another savoury item as well entirely and watched this being served to other tables around us, and we were not served macarons with our desserts either. We were missing about 20% of the menu.
The girls serving us provided us at first with French press coffee which all the coffee grounds were above the press, and while they replaced this quickly when asked, argued amongst themselves within earshot of us over the mistake as they went to retrieve another pot which made us feel very uncomfortable.
I raised the missing items while paying the bill, and the server checked with the chef, confirmed we were indeed meant to receive them and knocked 1 person off our bill, however I chose not to raise the awkward overheard conversation between the girls so as to save myself and my grandparents more embarrassment. I waited to raise issues until paying the bill as my grandparents are very conservative, and would have gotten upset at a fuss being made while they were present so I asked my partner to take them back to the car before I raised my concerns so as not to spoil their afternoon.
The price of afternoon tea has also changed from the menu displayed online. It is now £22.95? Not £21.95 so the original bill came to over £90 for 4 of us. I ended up paying £60+ instead with the 1 person removed from the bill, but this was absolutely not worth the service and I will not be dining here again. The fact that they attempted reparations in form of a discount was their...
Read moreThe Conservatory Restaurant, Crown Hotel,
The weather turned cold and thus we decided to eat in the hotel at the Conservatory.
My wife had the Twice Baked Goats Cheese Soufflé which she really enjoyed it. It was accompanied by a pear and walnut salad
I had the Seared King Scallops. It had a minted pea puree which was a nice decoration but did not add to the taste for me. However, the black pudding bon bons was almost as good as the scallops! the pea rock salad was a nice decoration.
The orange sorbet was nice to cleanse the palate before the main course.
For the main meal my wife had the Lakeland Beef & Ale Pie. It comes with choice of chunky chips or mash potatoes. The pie was very nice and deep. It did not have excessive sauce but was filled with tasty meat.
Breast of Guinea Fowl. The buttered new potatoes were very deciduous and I enjoyed the wild mushroom butter. I tried my wife’s pie and hers was the better choice.
I am never a fan of sitting in the lounge to order your food and drink before going into the dining room. I presume this is an English or European custom? Another concern is that water was on the table but we had to serve ourselves. Also, we were never asked about refills on our drinks but they did ask how each course was.
Finally after waiting 15 minutes for the bill we left the dining area, walked up to the two bartenders, mentioned the same and our...
Read moreWe checked in to one of the hotel's cottages for one night, booked a table and headed there at 7pm. My wife and I are on whole food plant-based diets (i.e. focusing on 'nutrient rich' not 'calorie dense') for the clear health benefits, which sadly restricts what we can eat when out and about.
I ordered a large tomato & red pepper soup starter as a main course with a basket of brown bread, but there were no larger bowls (so I asked for two smaller) and the only brown bread available was sandwich bread. The first bowl that came was warm not hot and with white bread, and I'd finished it before the brown bread (that I reminded someone about) -arrived, the second bowl was nice and hot - both were very tasty.
My wife ordered the Moroccan vegetable Tagine on a bed of cous cous, which was ok but lacking protein (e.g. chickpeas) and lacked a decent breadth of flavours.
Service-wise no-one asked if our food was ok after it was served, or if we wanted a dessert or anything else after we'd eaten our mains. So I made my way to the bar to pay.
Oh and an adjacent group's order was mixed-up after one person changed the sweet potato fries to triple fried chips, then all three of them were served regular french fries.
Overall highly...
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