The Dog & Partridge — Restaurant in England

We visited the dog and partridge today, 12th September. Where do I start? We were having a lovely evening until we sat down to eat. We'd booked a table for 5. We had a few drinks before being shown our table. We chose our food from the menu, to be told they had no steak or macaroni cheese. We all had to re choose. (Couldn't we have been told on arrival about that?) We all reordered, waited 45 minutes for our food. It arrived and we were one dinner short. On notifying the staff, I presume it was the manager ( not very professional in my opinion) came and told us it was not possible we ordered the missing dinner as they had no chicken. So apparently we only ordered 4 meals despite there being 5 of us. The manager offered to prepare another meal which we turned down, we'd already waited 45 mins, this would have meant 4 of us would have eaten and finished before the missing meal was bought out. The so called manager and the awful young waitress, actually accused my husband of being disrespectful. They were actually so rude and we were made to feel this was our fault not theirs. Another large group heard what was going on and explained they had the same issue. Four of their party had finished before the last four meals were bought out. Such a shame as we've been coming back here for years bit unfortunately won't be coming back after this! To top it all, they refused to refund us as apparently there was nothing wrong with the food. No but the service was shocking. If I was the owner of this business, I would take a serious look at the staff! Avoid this place...

My husband and I decided to try dog and partridge for afternoon lunch, we hadn't eaten anything and I didn't want to cook. And my husband wasn't feeling well, he needed food. Arrived and directed to a table. Decided on what to eat and I stood at the bar to order. Only one young lady serving. There were three men at the bar and two other men turned up at after me and stood next to the men. Next out came another man to serve and walked straight to the other men without looking at me. I was waiting before those men even turned up. The server then ushered the man to my end and ignored me and took his order. He finished then said who's next not looking at me. I put up my hand and said me with not even a hello. He sort of looked miserable and not realy knowledged me. I had a menu in my hand and what came out his mouth was ill go and see what food we got left! And walked off!!! I thought to myself do I smell or something or am I not young or pretty enough? My husband was standing next to me because I was waiting awhile. And I not being served. I don't know who he was but wasn't or couldn't be bothered. This was a Saturday afternoon at 12:30pm. 8th of July.

ARE WE GOING BACK TO VICTORIA TIMES AND NOT SERVING WOMEN. I THINK NOT.!!!! As he walked off I said to my husband he's being rude and let's go get fish and chips from the chippie. So DOG AND PARTRIDGE....... Your customer service is awful!!!

NOT going back to your pub. Next Saturday order more...

Waited 15 minutes on arrival to be seated for a pre booked table. The pub is nicely decorated, including Xmas decorations still being up. Mothers day meals being advertised which was a nice touch. We were seated a miserable 2 seater behind a door, so no view of the charming village setting, it also had the belongs of the customers next us on it. Ordered two drinks, one was wrong but not a issue. I think the member of staff was new. After 40 minutes, the food hadn’t arrived and customers whom ordered after us had eaten and left. When I chased up the food the senior member of bar staff informed me that the order has been “pushed to the bottom by the volume of orders received and it would be 5 minutes” I received a very insincere apology - I got the impression this happens frequently. Th food did arrived shorty after, however the order was wrong (again) but being hungry and fed up we ate and left. The atmosphere in the pub was mixed, families and couples were gathered for meals, children were around. Unfortunately, our table was located near a loud man using foul language ( f&c’s) and talking about a friend of his on the way to the Dog and Partridge pub, whom was already drunk and has crashed his car. Charming. This went unchallenged by staff the for out entire visit and tipped the experience from a laughable 3 to a 1 star. I’d like to leave this on a positive note, the food was tasty and reasonably priced even if 50% of the...