The Greyhound — Restaurant in England

Utter Shambles and it wasn't even busy! Only 8 of us & the table where we sat was loose & wobbly, so we asked to move to another table. Table needs to be fixed or removed from the Restaurant!! Starter, forgot to bring out 1 persons soup!! Poor Service!! Ordered a Lime n Soda, waitress came back, sorry No Lime! Offered by waitress, so ordered the Mint Choc Chip Ice Cream, waitress came back, sorry none available! Asked for cream with my tart pudding, waitress bought tart to table, sorry No cream!!! Coffee; 2 Latteé that tasted dreadful & were undrinkable!! 1 Americano that had loads of coffee grout in the bottom of the cup!! Took the coffee to the Manager to show the grout, wasn't particularly interested or apologetic, said would take the 3 coffees off the bill. When the bill came, only 2 coffees removed, had to go away again and remove the 3rd!! Won't be going back...

Went tonight our first visit since its refurbishment so booked a table. When we arrived only one other couple at a table. Ordered the butcher's block for a starter/sharer and our main courses. After 5 minutes the waitress returned to tell us that "the chef can't do the the butcher's block" So one of us declined any starter,the other ordered the chicken and chorizo skewers. They arrived cold cooked chicken on skewers but no sign of the chorizo. When the waitress came to clear the starter we told her about the lack of chorizo and asked her to inform the chef. Main courses came and then our sweets.one order was summer pudding with sorbet. After starting the sweet we saw it was minus the sorbet. We returned it to the chef who appologised. A very disappointing visit and one we shall not be...

Bad service experience : Upon arriving the staff were talking to each other and we waited for five minutes at the bar before we were even acknowledged by them and it took a manager to tell them to serve and to stop talking. We ordered two burgers, the buns were very low quality as were the patties. The server Rosie was very polite and by far the best worker on the day. Once we had finished eating, our plates were cleared by Rosie and she seemed to go on her lunch. We then waited for over twenty minutes for another server to come so we could pay. We then had to go to the bar to resolve our bill and it turned out the server at the bar had been behind the corner out of sight on her phone the whole time.

I hope this is just a one off but the pub is being let down by one or...