Disgraceful prejudice treatment given by staff at this restaurant!!! My son who has special needs was taken by his carers, my son sat at an available table near a family who were already seated. A member of staff immediately approached and requested that my sons party move to a table away from the vicinity of this family. My son has limited comprehension and once he has chosen to sit it is difficult to move him, he just wants feeding! The staff member then approached the family and offered to move them away, they initially declined stating that they did NOT have any issues but the staff member continuously approached them until they agreed to move, apparently to stop HIM pestering them rather than the proximity of my son being a problem. When I was told of this situation I actually cried. My son loves to eat out and he can be vocal in his enjoyment of it but the staff at this restaurant made a decision that his presence was unacceptable on sight of a young man who is autistic and has Down’s syndrome! Shame on...
Read moreBooked for Friday night at 6.30pm for a table of 5 we arrived around 6.15 . No tables ready was just taken to a corner and sat a table which seats four . Was told to just pull up a chair and one will have to sit on the end . No cutlery on the table , a young server just dumped it all in the table so we had to set the table out ourselves . Was 20 mins before we were offered any drinks . Can I also add we were sat in front of the toilets so every time someone went my wife was knocked ( not great ) . Forty minutes before we had the food order taken ( at the time only 4 other couples in so not busy ) . Food was amazing as normal but service was absolutely terrible rude staff with bad manners . On payment my wife noticed they had tried to charge us for 2 rounds of drinks! When we only had 1 . Overall not a great dining experience but sadly was enough to put us off ever going back and warning others of the...
Read moreThe ditch in the dimly lit car parking could wreck someone’s wheels, had to stand and wait for a table to be cleaned even though there were loads of made up tables. Cutlery and napkins were just thrown on the table in any order. Drinks so warm ice melted instantly. Really slow and disorganised service even though it wasn’t terribly busy. Could hear complaints from other tables wanting to know where their food was..husband spilled pickle on the the poppadom basket and they brought out a naan in same dirty basket. Broken hand dryer in the disabled toilet. By the time the main arrived I wasn’t even in the mood to eat it. Heard the staff making negative comments about customers after they left a couple of times. Had to ask a few times for the bill. I could go on a bit more but I’ll be here a while..The two stars are for the presentation of the food and because we have a sense of humour and it reminded us of...
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