I am disabled and the room we stayed in was meant to be disabled friendly what a joke. There were two steps to get to the room and the side gate which was flat there was less than a foot between the fence and the steps from the pub fire escape the beds were so close you would have had to be the size of a borrower i am not that size. There were no grab rails or still in the shower room which we were told was a wet room. My son voiced a couple of concerns with what we think is the owner and he basically in better words told my son he didn't care (he is in the wrong job) there was no WI-FI. No cooked breakfast as we didn't pre order it with the room we were not told we could ask later. The ONLY good thing was the cleaning lady she was great and tried to help she deserves a pay rise if only for the fact she works there. I will NEVER stay there again. It's just as well that Thirsk and our friends were worth seeing. I cried every night. I wish at such short notice we could have found some where else to stay I would have asked for our money back. I am not sure of the pictures they have but I took some of my own and have showed family and friends they were appalled by what they saw. If they just spent some money on the room it would be ok. I don't know what else to say apart from don't tell people it is disabled friendly when it is...
Read moreI booked room number one for friends visiting. One of the guests is disabled. This room was sold as a disabled room with proper wet room. On arrival it became apparent that they could not book breakfast as it had not been prebooked. At no point were we told that we needed to book breakfast when we booked the room and that we couldn't book it later. Next there were two steps to get to the 'Disabled' room. Inside there were strips of loose carpet which were frayed and indistinguishable from the carpet for visually impaired people. Next the single bed and double bed are so close together you wouldn't be able to get to the bathroom if wheelchair bound. Luckily my friend could stand. Next the bathroom. The toilet is very low. Im the wetroom there is no stool or chair and nohand rails rendering it largely useless. No shelf to put shampoo etc on at a height you could access it. Totally hopeless and definitely shouldn't be sold as a room suitable for a disabled person. It caused my visitors a lot of stress. I could never recommend this...
Read moreRang to book a table, no reply. Left a message. Never got back to me. Decided to go anyway. Told them we had left a message just laughed. Ordered 4 Sunday lunches. Pork was awful, tough and gristly. Left most of it. Looked at other people’s plates and they had left most of theirs . Most of the veg was cold, gravy was watery, no apple sauce for the pork roast potatoes were cut into little squares and were very hard. Told the waitress she just said she would tell them. No sorry . Disgusted by their children running around behind the carvery counter. I couldn’t believe it when one of them came from behind there on a scooter and was riding it about between the people. There were some elderly people in the area and could have knocked them over. Definitely will not...
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