The Red Lion Inn — Restaurant in England

We booked a table to have a meal tonight and although the food was very good, we found the staff and the service not very good. The waiter who was also the greeter asked customers to wear masks when walking around and use the one way system when exiting. This is good practice andnow law, but there were some people not wearing masks and going out of the premises through the entrance. I don't know whether these were people he knew or not but it gave the wrong message and made us feel uncomfortable, particularly when they failed to socially distance and actually shook hands. The same guy lacked good customer service skills and was at times a little rude. One of the waitresses was upset about something and she forgot to serve drinks we ordered and again lacked good customer services skills, not bothering to smile when serving us. All in all it was not the pleasant experience we anticipated and will not return. This is a real shame as it is a lovely pub...

New managers been in less than 2 weeks and they couldn’t have been more accommodating. We were a space short on parking so offered to park behind the host. 6 of us staying in 3 rooms. Great extras like tea and coffee, biscuits and toiletries. Nothing was too much trouble. Breakfast was fantastic not a bit of grease, sausages were unreal, great poached eggs. We had our dog Loki with us who was utterly spoilt by the team too. Even brought sausages for him. They’re really short staffed while they find new so they put staying guests first for food then some walk ins which is the right thing to do. This meant they weren’t overwhelmed too much and were really attentive. £110 per night with breakfast wasn’t a bad price for the area. Would definitely stay again. Decor is quite dark but modern, loo is a little close to the wall in our room not sure if they could be moved but many hotels around the area share bathrooms so we were...

I have just come back from a beautiful stay with my 2 children in this gorgeous inn. When we arrived my 4 year old was very tired and hungry, the landlady made him feel at home straight away and even appeared with a bowl of chips after showing us to our beautiful room! The room was perfect and had everything we could need or want in it! It was nipping clean and for an old building very spacious! We had an evening meal and was greeted by the most lovely young girl, who couldn’t have done more for us! The food was top notch and not a morsal was left on any of our plates! The beds are comfortable and we had a lovely nights sleep xx Breakfast was beautiful and just what we needed to start our day! Check out was just as cheerful! All in all a stunning old building, very clean, very comfortable and absolutely amazing staff, that can’t do enough for you!! Will definitely be staying again!...