The Sandy Salt Pig — Restaurant in England

I came here on 15/06/25 after my long walk and thought I would get some food and drink instead of popping in to She'll Bay on the way back as I was so hungry. But after the really bad customer service from the girls behind the counter , I will never go back here again, and I will spend my well-earned money at She'll Bay instead . I only asked the girl what varieties of quiche they have and she just turn and said its written on the box , then I asked if she could heat up my food as as it was out of the fridge and they had been doing hot food for other customers, but she just looked at me and said Nope and gave no reason why or apologie. There is a way to talk to paying customers, and people like us keep them in jobs, so have some respect. These girls are so pretentious and need some training on customer service. I will go back to She'll Bay in future as the food there is amazing and the views are stunning, also I must say that the staff are amazing when it come to customers service and it doesnt matter if your eating in the restaurant or out in the garden, Your place could do with a few tips from She'll Bay staff. It doesn't cost anything to be nice to people.

Thank you for your response. I’d like to clarify that I do not have any personal or professional affiliation with any competing establishment. My review was based solely on my experience as a customer at your business.

I believe in providing honest and constructive feedback to help businesses improve and to assist other customers in making informed decisions. I understand it can be disappointing to receive criticism, but I assure you it was shared in good faith and with no ulterior motives.

I wish you and your team the best and hope that my feedback, however critical, can be...

We stopped off here during a long walk to the Old Harry Rocks, we were a party of 6 and ordered a sandwich each. To start off positively, the food was very nice and the views from the cafe are lovely! A great place to stop for a coffee/snack and a rest. We were told on ordering (after queuing for quite a while) that the food would take about 30 mins due to a backlog of orders. We were absolutely fine with this and were enjoying the sunshine. Unfortunately, it took much longer and we had to wait for about 50 minutes for 6 bacon baps. We are completely understanding when it comes to being understaffed but the staff unfortunately weren’t super friendly when we checked back in to see where our food was. They also ran out of sauces. The menu was pretty small & basic so it was quite baffling as to why they took so long to cook some bacon and put it in a roll. And you’d think ketchup/brown sauce would be stocked up as the main thing they sell are rolls😂 Luckily the food was lovely when it arrived (bacon was amazing!!) and we did feel sorry for the two people working who just seemed absolutely rushed off their feet. More staff...

Came here two years ago with my family and had the most amazing burger and chips, whilst enjoying the tremendous view. Came again today hoping to repeat the experience. We did not.

We arrived at 12:17 and discovered the lunch menu was marked as "sold out" almost completely. We asked the person serving on the counter who said they only really had crab rolls. Fortunately their colleague was walking past and said "no we've got everything but the chicken burgers" which surprised the colleague and pleased us.

We ordered the same burger and chips as last time and had to wait about 30 minutes for the food. When it came, the burgers were overdone and dry. The chips were good looking but tasteless. The burgers were inconsistently dressed; some with pickles and some without. It sounds like I'm splitting hairs, but it was just disappointing.

The ketchup was available in a spare coffee cup on a shared table and soon ran out.

I wanted to be delighted as we were before, but we were all just disappointed. My sister arrived shortly after us and ordered the same meal and was similarly minded.

2023 sandy salt pig was amazing....