Under The Greenwood Tree Cafe — Restaurant in England

To the manager,

I am writing to raise a concern regarding a recent interaction I had with a member of your team while visiting your coffeehouse. During our conversation, this staff member made comments about my accent, questioning why I “still” have it despite having lived in the UK for 18 years. He further remarked that he knows someone who has “lost their accent” after living here for a similar length of time, implying I should be compared to them.

These comments felt intrusive and disrespectful, as they diminish my individual journey and identity. Accents are a natural part of one’s heritage and personal history, and retaining mine is a reflection of my background, not something that should be “lost” or questioned.

I believe this interaction highlights a need for further equality, diversity, and inclusion training, as it’s essential that all customers feel valued and respected. Comments like these can alienate individuals, which is surely not in line with the welcoming environment your establishment seeks to foster.

Thank you for your attention to this matter. I look forward to...

Popped in for some late breakfast and coffee. Served by a lovely young lad, very pleasant. The cafe is always frequented by locals which I love, they are all very chatty and fuss my dog while giving great ideas for days out. It’s clearly very much supported by locals and visitors alike. It’s a small family run independent cafe on the edge of a forest…they make your food to your order. If you are on holiday then relax and enjoy your surroundings, it’s not a two minute drive through, it’s a chill...

Lovely place to have a coffee after your MTB/Gravel ride, dog walk or just a bit of exercise. Car park is busy when the kids are off school but invariably you will get a parking space that is ANPR, so pay when you leave. Great service, toilets that are clean and well...