The Coriander — Restaurant in Epping Forest

Have ordered takeaways from this restaurant quite a few times in the past and food has always been adequate, however after my mum and her friends experience last night eating in the restaurant, none of our family or friends will be returning.

My mum and her friend visited last night and when receiving their bill found that they had been charged £9.00 for two soft drinks, one small Diet Coke and one ribena and soda water. On questioning this, it was ascertained that the Diet Coke was £2.50, meaning that the ribena and soda water totalled £6.50 alone. The waiter and owner/ manager argued that it was £6.50 as it was a 'large' one. A) when ordering they did not get given the option for a large or small (they were just given the drink in a pint glass when it arrived), and B) Even if it was in a pint glass, that may mean that the price is doubled from small (£2.50) to large (£5.00) at the most surely..... (!) so where does £6.50 come from?! This is just a ludicrous amount for a ribena and soda water which they stated repeatedly in no uncertain terms.

The manager then presented the drinks menu pointing out that a soft drink is £2.50, therefore they had been charged over double for a larger drink, despite not actually requesting a larger drink. (£6.50).

They then proceeded to justify their position by showing them how much half a pint of king fisher would be, compared to a pint, which again my mum and her friend pointed out that that this logic regarding alcohol couldn't really be applied to a soft drink?!

Anyway, they stated what they were prepared to pay which was for two soft drinks, and the waiter said, "you can't tell us what you're going to pay, you have to pay what's on the menu". It was again pointed out that this was NOT on the menu and that they're making it up as they go along. You cannot serve people a soft drink in a pint glass and then decide you'd like to charge them £6.50?!

My mum and her friend paid after some argument, said they were very disappointed and left. At the door as they were leaving, the manager/ owner tried to take their bill back from them after they said they might post it on local pages, and as he was unsuccessful then shouted at these two women as they walked down the street, "don't come back!"

Absolutely disgusted to say the least. The argument got really heated and this is just so unprofessional. There were other customers eating in the restaurant at this time which the staff seemed...

Myself and 15 other people attend this restaurant for my mums birthday on the 25/11/2023.

When the meal was served we found a staple to be in one of the meals.

On the 26/11/2023 (late evening) we started to become ill. By the 27/11/2023 12/16 people came down with food poisoning unable to attend work.

We visited the restaurant to explain what had happened and they refused to accept any blame saying we could have got it from anywhere. (6 different house holds are in their restaurant and all came down sick, very unlikely it wasn’t from there)

The manager was extremely rude saying they could not compensate us in anyway as there food hygiene inspector had given them the all clear between when I attended to complain at 8pm on the 26th to when he called me at 2pm on the 27th. He was not willing to show me any record of the food hygiene inspection.

They also informed me they had called every other person who attended the restaurant that evening to check they were all okay. Again they were not willing to show any record of...

Went for a date night with my fiance yesterday and the place is gorgeous and staff were so attentive and really looked after us we ordered the garlic chilli chicken as one of our mains and I had 3 pieces however the chicken looked grey and was really tough and we sent the dish back and wasn't charged...... we only live 10 minutes away from the restaurant amd travelled home.... once home I began to have stomach cramps and was extremely unwell vomiting and something else I won't mention on here and i spent the evening in severe pain and very uncomfortable and am only now feeling slightly better..... contacted the restaurant today amd explained the situation and asked for a refund as due to the superb service and atmosphere I really didn't want to be forced to make this review however I have and for the sake of them refunding me £49.50 this review is now live for everyone to see I'm not saying avoid the place as its truly lovely and staff amazing but was this poor review really worth losing £49.50 over ????? Not really .... I'm...