Visited with my wife for lunch after reading really positive reviews and sadly we left feeling really let down. The restaurant its self is lovely, beautifully decorated, music playing but not too loud, we were directed to a table under what appears to be an out door canopy which majority of the customers were sitting in, unfortunately the table we were seated at was over the other side from the heaters and there was a very cold draft coming down, as my wife did not want to sit with her coat on we asked politely to be moved , the waiters first response was 'can't you just move to the seat next to you' (we were seated at a table of 4) but quickly offered to move us inside to a table in the corner when I declined for my wife to move 1 foot over , well it was clearly the corner of we are just going to forget about you! we ordered from the set lunch menu, and as soon as we had ordered the waiter reached over our heads to clear wine glasses etc from the table, no excuse me just cleared the table, my starter arrived and was really quite nice, my wife's on the other hand was luke warm and bland, not once were we asked how the food was only coming over to clear the table after we had finished again not asked how the food was, a little wait for the mains, I ordered the fish, very over cooked and what my wife ordered was frankly un edible! as the waiters barely looked in our direction it was hard to get their attention, but they were more than happy to heap attention on to 2 table to the back left of us, who clearly were regulars! even rushing to get them the wifi password at one point! when our mains were collected the waiter did ask why my wife had not eaten much, she said she didn't like it and he just walked off, asked for the bill which they were more than happy to get to us in super fast time, to see a 12.5% service charge applied, I am more than happy to pay service and would normally tip more than this, but to pay a service charge for non existent service is a joke! food at best average, service just not up to par, only saving grace its a...
Read moreI had been wanting to try this place for a while, so popped in there one Saturday afternoon and booked a table for that evening. The restaurant was very busy with loads of staff running around. I decided not to have a starter and went straight for a main course. I chose the mixed grill and it was very nice! All the meat was cooked perfectly...I found that £21.50 for a few bits of chicken and lamb with bulgar wheat and salad was a bit pricey though. I have a sweet tooth, so decided on a dessert. A Şam Tatlisi is a semolina sponge cake soaked in a sweet syrup and it came with ice cream...it was light but not too sweet and very enjoyable. Also, we asked for sauces to go with our mains and they gave us the bare minimum and didn't bring us any bread like all the other tables got. So, overall good food...but why the 3 stars!? Well, two of us don't drink and just wanted some tap water...but could we get any!? No. Not that easy. I asked 4 times, 4 different people for it and kept getting ignored...one of the waiters even looked me in the eye and said yes then never brought it to us. The 5th time I managed to get the attention of the only woman working in there may I add (lovely English lass who took my booking) and asked her...and voilà within two minutes we had 4 ice cold glasses of water. Not hard is it. I almost went to the bar to demand it before that. I felt like we were being ignored and they were expecting us to give in and buy a drink...not the case! I'm entitled to free water and shouldn't be ignored. Just this incident alone has put me off going there again, cos they tried to mug us off. Also, a table of women next to us ordered tap water and got it immediately. If you are just women going there, the men waiters will be all over you...trust me. So be aware of all the attention...
Read moreOverall Comments Nice enough venue, with a large outdoor seating area and the staff were quite pleasant. Unfortunately however the food was very average and the octopus dish was a ridiculously small portion for the price. Overall a below average dining experience and not a restaurant we would want to visit again.
Venue: 4/5 | Service: 3/5 | Food: 2.5/5 | Location: 4/5 | Cost: £££
Venue & Atmosphere: 4/5 We sat in the outdoor seating area, and this was a lovely experience, good atmosphere on a busy summers day in Epsom.
Service: 3/5 There is nothing to shout about regarding the service here. They were not particularly personable or friendly, and provided a basic level of attentiveness and table service. When we provided requested feedback to the waiter mentioning that we were not happy with the octopus' he kind of laughed and brushed it off, which was very disappointing.
Food & Drink: 2.5/5 We ordered a few dishes from their mezze menu to share, to start off with a positive there were a few dishes that were okay - Sigara Böreği (Traditional Turkish Cheese Cigar), chips and the Bolu Manti. However we thought the quality and portion size of the octopus dish was outrageous! Octopus is one of our favourite dishes to order and this is unfortunately one of the worst we have had.
Location & Travel: 4/5 Prime location in the centre of Epsom High Street. A stones throw from Epsom Train station and parking available at many car parks with limited on street parking.
Cost: £ - ££££ £££ - Not overly expensive however for the food portion sizes and the quality of taste, it felt it, but only for this reason. Overall we didn't feel there was a sense of value for the...
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