This place is a joke, they open whenever they want. The hours advertised are pointless. The food can be very hit & miss, chips can be very greasy & undercooked, or sometimes overcooked & way too crunchy that they'd break your teeth.
Staff can be quite rude too, for instance they gave me an extra jumbo chip that I didn't order, and I didn't realise till I got home. I got my wife to ring back & they tried to say I ordered 3 jumbo chips, not 2. But I am 100% sure I ordered 2, and my wife heard me order them too. They basically weren't gonna do anything about it, so I rang them back myself & told they I'm sure I ordered 2 jumbo chips, as there was only 2 of us eating. They then said for me to bring the extra chips back, I said I'm not driving back in to give you something I didn't ask for, I live 6 miles away, so I said ok then send your delivery driver to collect them, then she said we will sort you out the next time by giving us the price of a jumbo chips off our order.
They really have no manners with dealing with customers. They forgot a portion of goujons I ordered via their delivery before & I could have asked for them to be re-delivered but didn't to save them having to drive to my house again, but when they messed up they wanted me to drive back to them, that's a really stinking attitude.
And the prices are ridiculous too, you could eat in a restaurant for close to...
Ā Ā Ā Read moreWe travelled out of town due to the reviews - we thought weād give this place a shot and well, it did not disappoint š firstly impressed to see all working ladies here, very welcoming to customers and felt at ease. The girl behind the counter (short, blonde, glasses knew her stuff š was well able to handle all customers while delegating, getting orders packed up and runners heading to tables - well done š as a ex restaurant manager she was excellent). Secondly the food is truly beautiful. Portions are a good size, my partner got fish and chips (she would prefer smoked cod š¤£) but the fish was actually so good. Myself, I got a battered fried chicken fillet burger. Couldnāt even finish it. Very filling. Even the packaging I was impressed by. The owner obviously puts thought and love into their business and it shows. Place was spotless. Plenty of free parking around. I highly recommend this restaurant, we took it away to eat at the castle but it was SOOOOO good. We would not hesitate to eat here again when...
Ā Ā Ā Read moreWas on way home from shopping and wanted something quick and handy to eat, so decided to stop for chips. Ordered takeaway chips, now there's a few in front of me but sure it's only a chip right! 26mins later it's ready, asked for salt and vinegar and was told rudely "there's stuff over there do it yourself!!!" ( salt and vinegar sachets) The gentleman just before me must have been a VIP because they asked him very nicely did he want salt and vinegar on his chips!!!! I've heard the expression, cheap as chips but 4.75 for a tiny portion that wouldn't fill a bird. Now I will say the chips weren't bad but the whole experience of it all left a bad taste in my mouth. Maybe a little bit of training the front of house staff some manners...
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