Domino's Pizza - Gateshead — Restaurant in Gateshead

THis place is a disgrace the manager spoke to me like I was dirt on his shoe . he could not understand English very well and said he had received our order then hadn't it's a long story as it wen on for 3 hours trying to sort out. when I rang customer service I was advised some one would ring me back as the manger was cheeky ,up right rude swore and hung up the telephone three times . It has put me off using dominos because this man made me feel scared threatened and made me out To be a lier.When I asked his name the first time he gave me it Milcke then when I told him I wanted to ring customer services he then tried to tell me his name was max I was horrified and I was for once speechless .as for the food the children did not receive there treat they were very disappointed and after 3 hours starving. it has been five Day and I still haven't heard from dominos after us being good customers for about ten years to dominos we feel very let down it isn't a cheap please to eat specially when you have a family of six but it has always been our go to place for a treat for the kids or a rainy Friday night in but after this I don't think we will go back . Please people this manager has no sense of customer service he doesn't have the love for his job or respect for the company he works for. Am still after five days in shock so b careful please thankfully they didn't take my payment so I didn't hav to wait 14 working days for my money back for pizza I didn't receive Kind regards Let...

I will never forget the customer service which could have been potentially fatal to my partner. I asked for a garlic bread without cheese as part of my order as he cannot eat cheese. It arrived with cheese so I asked them to cook another one. I didn't see them cooking it and thought it was a bit strange. After about 5 minutes, with them sniggering, they handed me a box. It was obviously the same one as I sent back! By this time, my partner, who is diabetic and needed to eat, was starting to go into a coma and needed emergency medical treatment. To all the staff. Ha, ha, very funny and I have spent the last 5 years telling everyone of your customer service and will continue to do so, to anyone who...

Very disappointed. I ordered a pizza via their website to be collected. Got text to say it would be ready in 10 minutes. When I got there they couldn't find it and I had to wait while they cooked another one. I asked if I could have a free garlic bread and they agreed. They were apologetic and threw in some cookies as well. The thing I was most uncomfortable about was the whole time I was there wearing my mask, the staff, although they had masks on, the majority of them were wearing them not covering their noses. I won't...