The Garden Room Bar & Restaurant at Sneaton Castle — Restaurant in Great Britain

We were fans of Cross Butts for years, so when the management/family moved over to Senton Castle, and we had a special night coming up, it seemed like a no-brainer for us to follow them there. so my partner and I went there for three courses to celebrate my 45th birthday.

The food was good, very good in-fact, although not as outstanding as we had come to expect, and the service - superficially at least seemed fine. I'm sure most diners there find the staff to be polite and attentive.

Most diners, however, are probably not seated near the kitchen door, where the waiters loiter... most customers, therefore, will not hear the young man who served us sharing his opinions of his customer, specifically their appearances, with his college.

Unfortunately for us (although apparently not for him - more on that later) we were seated in just that position, and did have the distinct displeasure of hearing him judge the people without whom he would be unemployed.

We were even treated to his comments on ourselves!

He gleefully told his college of "the couple in the window" (a description which only fit ourselves that night - although it would have been just as disgusting had it been about someone else) "wouldn't last" (we've been together 20 years - longer that the little oik has been alive), as she is "at least 15 years older than him" (6, not that its any of his business; and people are generally surprised to hear there is a gap at all).

You can imagine that this spoiled our evening!

When oik-boy came to see if we wanted dessert, my partner (not one to let a slight go unpunished) declared that she didn't know if she should have one "at her advanced age" - unsurprisingly after giving us menus, the young man "tagged in" his colleague, and didn't approach our table again.

So do remember that no matter how polite the staff may seem, there is every chance that you are being talked about out of (or occasionally in) earshot.

It may seem harsh to hold the actions of one waiter on one occasion against the business as a whole - especially as we have been customers for so long, but here's the rub: We emailed the restaurant and explained what had happened, and received a reply to the effect that the young man hadn't worked in hospitality very long... as though this somehow explained his utter ignorance as to how to behave as a polite human being.

So do also remember, during your visit, that there is not only every chance that you are being talked about; but that management are...

I recently had the pleasure of dining at the Garden Room Restaurant at Sneaton Castle, and I was very impressed with the food. The restaurant is located in a beautiful old castle, and the dining room has a warm and inviting feel. The menu features a variety of dishes made with locally sourced ingredients, and the specials of the day is a great option.

I had the pigeon starter and pork chop main, and it was absolutely delicious. The pigeon was cooked perfectly, and the pork chop was juicy and flavorful. The dish was also served with a delicious sauce that perfectly complemented the meat.

The service at the restaurant was also good. One of our waiters was very knowledgeable about the menu, and she was happy to make recommendations.

Overall, I had a wonderful dining experience at the Garden Room Restaurant at Sneaton Castle. The food was delicious, the service was good, and the atmosphere was perfect. I would highly recommend this restaurant to anyone looking for a special...

Wow, great place! Really great location, we had a family lunch here and the food and service? Amazing! My chicken curry was balti style and probably the quantity I would cook for 2 or 3. Really tasty with delicious rice, naan, poppadom, chutney, yoghurt and more. Several others had the cod goujons - I expected small bits of fish and batter, but the serving was more like 4 or 5 chunks of battered cod, each bit a serious but of cod. Really outstanding food. My wife found some plastic in her risotto, initial poor response from waiting staff was disappointing and a bit unprofessional but she came back with an improved response. Trivial matter but an improvement opportunity for a place that really could be perfect. Truly great...