The Lighthouse Bar & Restaurant — Restaurant in Great Britain

Came 2 weeks ago and I am very disappointed by the service. It took them 20 minutes to come take our order on the first night, and even after we’d ordered 2 more staff came and asked if if we were ready to order?! Had to get the sauces box and ask for cutlery ourselves as it was not brought to us. We ordered a drink along with the bill and only got the drink. It was the school holidays and would’ve been a bit more understandable if it was busy, but it wasn’t. Considering there were lots of staff all just stood around talking! However the food wasn’t too bad. We went the next night, again food was ok. We wanted desert to be told there was no cheesecake. Oh fair enough, got 2 pints instead. Oh wait- no Guinness! We went the morning after for breakfast, my partner who doesn’t eat pig wanted the vegetarian breakfast, and again we were told ‘sorry we don’t have the vegetarian breakfast in’ ?!? Considering it’s only the sausages that are different I found that hard to believe. I did question the server and ask what they had as an alternative, she said she’d check then came back and said they do have the vegetarian breakfast in…? Breakfast was completely fine, however the wait for a coffee and a pint of orange juice was disgusting. 25/20 minutes! May I also add we had to ask for these ourselves even though all glasses on the table were empty! I had to ask the server if they were ready, they were finally brought over- with no milk for the coffee!? I am not one to complain, however I am an owner on this site and the service has always been immaculate until recently. I really do hope...

So, I didn't expect much, but to say it's worse than a Wetherspoons is an understatement. We arrived on site and booked in advance, to be fair we were taken to a table straight away. Unfortunately, the table hadn't been cleaned and still rather sticky from the previous occupants, not to mention what was still scattered on the floor. We then waited a good 15 mins waiting be served before we went to the bar to order our food, only to be told it was table service only. Finally we managed to get the attention of a passing member of staff, only to be told someone would be with us in a couple of minutes. At last food and drinks were ordered and it did arrive fairly quickly. Clearly they got the food order wrong, as they tried to give us an extra burger (also see later). I wasn't expecting Michelin starred food, but I would expect hot food, which we didn't get. Getting someone's attention to complain was impossible. For some inexplicable reason we decided to try and order desert but again an impossible task, even trying to pay the bill was proving difficult, it was as if we didn't exist! Eventually we managed to get someone's attention to pay the bill, where they tried to charge us for the extra burger we didn't order. Needless to say, we didn't venture there again, preferring to go off site and eat elsewhere. Lesson learnt, didn't bother with this place again. Overpriced for what you get, we had a lovely meal elsewhere the following day for nearly half the price and the food and service...

Visited on a Tuesday mid afternoon in late june (for the first time since 2019).

Food was quite good, but a bit pricey for what it is - it would very quickly add up if there is a group of you, or you want more than just a main.

Definitely trying to go for a more restaurant vibe rather than a bar that serves food - with at table ordering, which I'm not really a fan of, but probably works for the typical customer of family groups (i visited alone). Once seated I was attended to promptly, though unfortunately the menus on the wall outside do not match the actual menu, so had to quickly change my mind. I don't know if I annoyed the initial server or they just swaped positions but I had someone else serving me for the rest of visit after ordering. Saying that, both staff members were very nice and welcoming.

On menus I personally would prefer menus to be on the tables rather than brought to you, so you can browse, say for instant, the deserts while you wait.

The food took around 15-20 mins to arrive, which is reasonable. Can imagine this time going up significantly when busy or with a larger group. The actual food upon arrival, a pulled beef baguette melt & chips, was nice and quite a decent portion, filled me more than expected and struggled to finish the last few chips! When it came to finishing I was sat for a not unreasonable amount of time (5-10 mins) before they asked if I had finished and cleared the table, followed by the bill, which was also at...