Widemouth Manor — Restaurant in Great Britain

Booked table for 7:15 within the restaurant but got moved to the bar area as we had a table of 6 and they could not accommodate us within the restaurant.

We moved to the bar area where dogs were barking and kids screaming and was expected to go to the bar and order food and drinks “ when table service was offered in the other room “ but due to size of party we got down graded.

We ordered food at roughly 7:25/7:30 and asked for it all to come together, we ordered drinks and sat down.

45 minutes later the starter arrived warm “ not hot “ but warm enough to eat, we got the attention of the waiter and said just bring the mains now if they are ready.

He went off to the kitchen and said they would be 15 minutes, 1 hour and 30 mins later and no food had arrived, we went to the bar and asked where the food was and was told it would be with you asap.

We give them the benefit of the doubt and waited a little longer, we then received x2 kids meals and x2 bowls of chips “ which are attached to the main meal “

We then waited another 40 minutes with nothing. We decided as time was getting on and we was getting nowhere and no food inside we was going to request a refund.

While at the bar complaining about the service we are currently receiving x2 curry’s and x2 burgers arrived at the table, both curries were cold and both burgers were hot “ as they had been left under the heat lamp for to long “

We decided we still didn’t want the food as it was a complete joke and just wanted to get the children back to their caravan as they was getting tired.

We spoke to the manager and requested a refund and this was denied and stated she would only give part refund as the food that had arrived was hot and perfectly fine to eat but she would accept that the curries were cold and would only refund that.

We continued to try and explain and we was going round in circles, while we was in dispute with the manager I believe “ the mother “ of the manager came over and tried to be passive aggressive and trying to deny any wrong doing and basically told us we aren’t getting anything from them and the food was fine.

I reminded the mother that if the manager is your daughter I suggest you let her deal with it and not micro manage her as that degrading, to which she agreed and walked off.

Overall experience was awful .. I do feel sorry for the manager as she is under a lot of pressure from her parents and that can be seen.

I also feel that the kitchen isn’t up to scratch with the size of the venue and feel they need to revalue there approach...

. If you want a place to have a nice view looking out over the coast for just a few beers / Drinks. Then this place is for you. If you want a LIDL(they don't even hide it as the condiments have LIDL branding ) run of the mill carvery where quantity over quality then this place will suit your needs.

The carvery is particularly awkward you have to line up and wait in line through other people's tables , if you happen to be seated at the tables at the far end you will be unindated with people on looking whilst you eat, if you are waiting for the carvery itself you will be waiting in line in front of the Toilets.

Family Friendly location but beware if you bring a baby don't expect to find proper amenities to change , and facilities are moderately accessible during carvery times.

The staff are friendly but if you have a question be prepared to to be ignored for a while, I Don't think this is an issue if being understaffed as there was plenty of waitress buzzing all over.

You are seated yet don't expect to have a run through of the menu or have any explanation of how the carvery operates. You must wait for your waitress to ask you which selection you want and then have to wait for your ticket.

If you wish to have very dry Yorkshire puddings, dried up mini sausages, under cooked carrots and dry roast potatoes, peas and beans slightly hard (covering with lots of gravy re hydrates them somewhat) roast beef is tender if you get the meat but beware you may end up with just a portion of fat , The Turkey is OK and the gammon is somewhat on the salty side.

Drink selection is moderate but beware as of writing the bar area is smaller than normal as half of the building is a construction site .

During Carvery times the room noise is excessive to the point you couldn't hear the person talking next to or across the table.

Parking is generally OK no real problems even during prime hours.

Personally this isn't my top choice for a carvery it maybe a place to go after 5pm this I have yet to try But as the menu selection is spectacular I'm afraid reconsideration of another visit in the future as of this time .

Overall C- overall a place for an outdoor drink with views, review doesn't take in any examination of the overnight or...

Me and family off 6 including a baby went to this beautiful LOOKING place in widemouth we got given a very nice table by SOME Polite staff with a beautiful view BUT…WE choose the SUNDAY lunch it was very plan and very much like sloth on a plate the Yorkshire puddings was flat and small the gravy also was tasteless my whole dinner was shocking along side my partner thinking the same and my daughter and step son my oldest daughter didn’t want a Sunday dinner so she went for the pasta I’m sad to say this was just shocking she only took two bites and then shown me half a bowl of water So the lovely waitress asked how was your meal we couldn’t hold back she asked if I’d like to talk to the manager I said if you like she came to our table and I feel she was very Abrupt I just said it wasn’t tasteful she tried to explain they don’t use garlic or peppers or salts I said we don’t at home and it’s much more tasteful at our house I really hope you read this cos you need to up your standards on the Quality of food On your Sunday dinner So we was still hungry so I gave you the Benefit of the doubt and ordered a chocolate brownie and ice cream I must say it was lovely

One last thing some of your staff was giving me and my family not so nice looks after we Brought your standard of food up

Please have a word cos this must come down from the top ?? And isn’t on for me and my family was only disappointed with YOUR Tasteless food This could be a great pub but hence the 3 stars I wish I checked most of these reviews before visiting Zero stars for me and my family very disappointed on a...