Joker's Diner — Restaurant in Great Yarmouth

This was my first visit to Joker's diner, and firstly why have I not been before? Why? Am I a fool? I came in this morning with my cousin and my friend, to have breakfast. When entering, it was great to see smiling faces and hear happiness. For me, if I enter a place to have something to eat and I see miserable staff and sad faces, it puts a dampener on the experience for me, but that was not the case today. Now, I personally know a member of staff (the amazing Steff) but I am not biased because of that. If she had given bad service, I'd say so, but again that definitely was not the case today. The other member of staff that I spoke to that took my order was very friendly and welcoming and had a smile on her face too, Apologies for not getting your name! When it comes to breakfast, I never really order something from the set menu, I just do a personal order (3 eggs, 3 sausages, 2 bacon etc) and they were happy to accommodate. I always ask for my bacon well done as that's a personal preference. We were shown to our seats and I must say I love the decor and colours etc! Nice clean tables, clean floors etc. Nothing left from previous guests etc, not even a grain of salt haha! The toilet was very clean too, nice and shiny and smelled good, unlike other cafes/diners I've been in that smell awful (I think you know what smells I mean). The wait for our food wasn't too long, but for me that isn't a problem as that shows me that the food is cooked fresh and not just sent out instantly after being sat under a heat lamp for ages. I have to say, the food was delicious, tasted great! Best proper full English I've had in many years! Now, usually when I ask for my bacon to be well done, most times it's just burned to a crisp, but mine was done just right. Also, the portion sizes are brilliant for the price! Great prices by the way, not too expensive, not too cheap, you definitely get what you pay for, and then some!! So much so that my friend couldn't finish his breakfast, he was full and was annoyed because he wanted to eat it all as it tasted so good! My cousin was happy too, said his food was cooked well and tasted great too! You could definitely tell that they use proper ingredients in this place and not just cheap rubbish produce. All 3 of us were extremely happy with our experience at Joker's diner for sure. I will DEFINITELY be coming back whenever I am in Great Yarmouth, as today has proven no other place can compare to the great food and great service show to me...

Initially I had an amazing experience the first visit

I decided to come alone the second visit after work

Only 1 other group was there, I was the 2nd, sitting and waiting for 40 minutes no one came to take my order or acknowledged my existence despite walking past my table multiple times so I had to leave and go elsewhere

Will try again in future hopefully that was a one-off was really disappointing

To answer the question on the owner reply: The first visit we were told to sit at the table and take the order there. That day we had table service so we are reasonably going to assume you always provide it from that point. I didn't come to the counter because why should I when like I say the same people were walking past when I assumed it was table service from our first visit It's great you guys were trying to be welcoming by taking our order at the table but this has caused confusion

In reply to your new response: We did speak to you at the counter and you told us to take a seat and you'll take our order there, simple as

I don't understand why you're being so hostile over doing one thing and saying you do another tbh You're calling me a liar when it...

Second time we've been in a few weeks, ordered a chicken burger and a beef burger fries to share and two milkshakes.

The burgers were the largest we'd ever had, all homemade as well, just about managed to eat them and everything we had left over they gave us boxes to take home with us so it didn't go to waste.

The fries were topped with chicken, bacon, stuffing and sausage, and every part of it tasted delicious, absolutely huge portion we ended up taking what was left of that home as well.

The milkshakes were oreo and kinder vanilla flavoured and I may stop by every time I pass just to order another kinder milkshake they were absolutely delicious.

Would definitely recommend to anyone looking for somewhere to eat, it's amazing value for money, you'll not leave hungry and the...