Poppy’s Winterton-on-Sea — Restaurant in Great Yarmouth

Oh dear! Not what we expected! Poppies has always been warm. cosy, good quality food, served up on a bed of friendliness. Well not yesterday! 1.15 so not that late... Soon as we entere, we were told..'hot drinks but not much else, just what is in the food cabinet. There were just a few odds and ends. I had a veg pie (cheese n veg) has to have been about a week old as albeit I had it warmed the pastry was like rubber. Unedible! ( my partner ate it as he was hungry) plus we had a chocolate square cake, rock solid and bakewell, slightly better. We were told that we could not have the carrot cake as this had been taken out of the freezer for the next day!! Two hot (very weak) cups hot chocolate completed our snack. Which I nearly threw up on the way out! It was freezing cold and we had a fire that was fake.. No heat! Just what we needed...How to make you feel unwelcome!...

We visit Poppy's frequently. The last time we ate inside, on this occasion we sat outside as the weather was fine. The young lady at the counter asked us to take a seat and someone would come to us. We waited 20 minutes for the waitress to take our order. There were customers arriving after us who were served sooner than we were. There appears to be no system to ensure priority is given in any particular order. The waitress was very busy, taking and delivering orders, when she appeared to be ready to take an order she passed our table and I had to call her back. We felt a bit sorry for her, a very pleasant older lady, but she needs help from someone else to manage the customers. On a more positive note, the cakes and cappuccinos were very good. We...

Went to have breakfast here yesterday as had heard good things. It was busy so had to sit outside in the garden. Nobody came to take order so went to counter and ordered there. 4 large breakfasts. We waited a long time for our drinks and after quite some time one breakfast was served and were told others coming, Hubby had long finished his before the rest turned up. Think it was about an hour and half! The lady came and apologised, said hubby had been given someone else’s breakfast by mistake as we were further down the list. If we had been told there was a long wait we would have gone elsewhere. Victim of their own success maybe? Was it worth the...