Carvery not even fit for a Dog Dinner! Dear Sir or Madam, As you can see from the Title this is not going to be a good review in any stretch of the Human Mind And Imagination! And I would like to unfortunately report a very very serious complaint about the standards of your Carvery and overall food service that myself, Mother & Daughter happen to unfortunately experience at 6pm on Friday 13th of September 2024! Which was absolutely awful and nothing Short of completely un edible uninviting and absolute atrocious Carvery Meal that not even my Dog would wanna eat! Me and my Mother and Daughter decided to attend one of your restaurants at Sidegate Road Gorleston Great Yarmouth NR31 7RW on the date and time written above! On arrival there were a fair few people hanging around the bar area awaiting to be seated! We waited a good 15 to 20 mins to be taken to a table even though we booked a table for 6pm! After 15-20 mins we were taken to our table! The table was not clean it was full from the previous peoples meal with plates of unfinished food and food splatted all over the table and we were told to take a seat and wait until waiter or waitress could come and clean the table and take our order! After a another 10 mins of waiting the waitress came over and cleaned the table I felt this was extremely rude and unhygienic to say the least the table should’ve absolutely have been cleaned before we were even invited to take a seat at our table! So that was the first big complaint and it still doesn’t end here! We were served our drinks then asked to go up and help ourselves to our Carvery! On arrival to the Carvery serving area we were utterly shocked to say the least when we saw the state of the Carvery Food serving area! It was nothing short of looking like we have rocked up to a nursery school or infant school during lunch hour after some Toddler or Infant Children have been left let loose to have a massive Food Party Fight! There was food everywhere all over the Carvery Food Counter it was unreal! I said to the Chef is this what you call A restaurant standards Food serving area!? She looked at me gormless and unprofessional whilst carving meat that looked overcooked and undercooked and said I’m Sorry I’m busy doing what I’ve been told to do which is to carve the meat and serve it and cook the meat! someone else is meant to be looking after the Carvery food serving counter and insuring that is kept topped up and looking fresh, presentable Clean and inviting for when people turn up to plate up their food! It was an absolute disgrace to say the least I couldn’t believe my eyes! I could’ve walked out just by the sight of what the food counter looked like but I didn’t I thought I wouldn’t be rude and give it the benefit of the doubt even though I was massively put off just like my Mother & Daughter were but we all thought we would give it the benefit of the doubt before we complain about the quality of the food as you can’t complain we thought unless we taste the food! Well the appearance said it all! The meat was utter garbage! The beef was Pink extremely rare and undercooked, The Turkey was dry bland and tasteless! All the veg was hard and I mean so hard it wasn’t even possible to cut some of it with a knife! The cauliflower was so hard and undercooked the peas were like Gun Pellets the Roast Potatoes were like golden Golf Balls greasy hard and horrible everything was cold not even hot the gravy looked like watery brown like diarrhoea it was totally disgusting and an very unpleasant experience! I should think this isn’t the first complaint you would’ve had I bet you’ve had plenty of others as people were getting up and leaving their tables with utter disgust from the quality of food and service that night! One person that sat opposite me that was already sitting down eating his meal said and warned me before we ate ours that the food is cold, disgusting and that you need a bloody chainsaw to cut through the veg! I don’t know what an earth was going on but this is no way acceptable in any way