The Rose & Crown — Restaurant in Harborough

I went here on Tuesday with a friend for a drink. 7pm ish. We went to the the little bar around the side and wait 10/15mins and nobody came (even though a staff member saw us). So we around to the 'main' bar. Waited at one side if the bar for about 10/15 minutes for the lady at the bar to tell us to move over to the other one because it wasnt working. Lots of customers unhappy at this point, all being squashed together and messed about. Finally got to order drinks (service not good- staff not very friendly to be honest and a bit like zombies who didnt want to be there. esp the 2 women). My friend waited about 10 minutes for his drink to then be told the barrel needed changing and then was given the wrong beer!! At this point he didnt care because he just wanted a drink and to relax!! He ordered food, waited 30/40mins. It was okay but not really worth it. All in all, it's a real shame because it's a nice pub, my first visit and heard good things. We wont be returning or bringing families etc. Also- atmosphere was rubbish- no music and no...

Seven of us went for Sunday lunch to celebrate 2 birthdays. Six went for roast beef and one the nut loaf. The nut loaf was very dry & the beef was sooooo tough that we gave up on trying to cut it so left most of it. When we mentioned to waitress she said she would “tell the manager. The manager never bothered to come to speak to us so when we went to pay we mentioned it again and were told “she’s sorting it out now!” We waited and when waitress returned she told us the cook said the meat is tough because it’s pink and that’s how the beef is cooked here. We said it but it isn’t pink and that in March when a party of 45 of us were here celebrating another birthday the meat and meal were lovely The waitress said she was really sorry and the manager said we could have a soft drink. I told her the manager should have the decency to come and speak directly and not leave it to her. It will be the last visit to the Rose and Crown by any of us and we will be taking our custom elsewhere for our large...

This place was disappointing from the start. The bar staff were rude, unfriendly and had no customer service skills whatsoever!! It seems that skimping on things like not letting me taste the only rose wine they had available because we wanted to but 2 bottles and I wanted to make sure we liked it first and also, we booked for a birthday meal with 8 guests and we spent £254 that night, we ordered from a set menu and 3 of us didn't order desert at first but owner said if we changed our minds, he would honour the set menu price which sould give us £6 discount... when it came to paying our £254 bill, the owners partner would not give us £6 discount as promised and very rudely argued with us, the customers for the extra £6!!! Disgusting service and the food was not worth the money we paid. I would highly recommdnd going somewhere else!!! I had to give 1 star although they do not even deserve that, such horrible staff. We will not...