I was recommend to go to this refurbished local pub by a neighbour. We have just got home from a most disappointing family meal. We all opted for a roast dinner. Firstly my vegetables were cold, so I had to send it back. Then when I tried to cut my beef, it was very difficult to cut and was as tuff as anything. I left all my meat and when the restaurant manager came to collect the plates she asked if everything was OK with the food. I explained that my meat was terribly tuff and couldn't eat it! She asked if anyone came to check during the meal that all was OK, to which I replied 'No'. We expected to have something at least knocked off the bill, but there was nothing in compensation. My son also had a roast dinner, but with no meat, and we thought maybe he would have been given more veg/potatoes, but no and the price was still full price for his. I'm really disappointed with the customer service given as what is the point in asking if everything was OK with the meal, if there was no intention of doing something about it. As this is a local pub, it would have been nice to re-visit, but the experience has totally put us off. Sunday's we often go out to eat, but would rather venture further afield in the future. We have visited 'The Devonshire' in Mellor on several occasions and the food there has...
Read moreBitterly disappointed with the meals tonight and staff attitude. Has it changed hands yet again?
I live a few doors down and often go for a treat meal. From the outset the staff said no chicken, no halloumi, and no fish available. Fine, other stuff on the menu
Partner ordered a Sunday roast and I ordered Korean loaded fries. Sunday roast was so dry, slice of beef and dry pork arrived. Only broccoli left so the ‘I’ll bring you your veg’ was disappointing. Inedible. I basically got a massive bowl of chips, some melted cheese and I don’t even know what the topping was. Dry and couldn’t eat it.
Waitress came over and asked was it ok, to which we replied no that’s really not very good. She replied with ‘oh’ and walked away. We paid at the bar with nobody asking us why, or apologising, just expected to pay. In fact backs turned and glum faces
Avoid this place, horrible experience and won’t grace this pub again
It’s always had overpriced drinks, but nice food. Now over priced drinks, empty and terrible food. I’m shocked how...
Read moreReally nice pub! Only one left in what I'd deem central Charlesworth*, if that's a thing? So, decor, fantastic, loads of memorabilia about Charlesworth and the surrounding local area. There's also some sort of personalised application running in the TV, providing you with news, local train times and a general quiz. I've never seen this before and think it's a tremendous idea! Beers. This pub has a decent range of lagers, ciders and ales. It'd be difficult to be unable to find a drink that doesn't fit your tastes :) Food, not had any here personally, but the chips...omg they smell banging! Proper pubby beef dripping smell to em! I'm watching me weight, so decided not to partake. The desserts look phenomenal and that chocolatey brownie smell makes you full on smell alone! Come support this local pub and be guaranteed to have a good time. What else could you want?
*There is the conservative club pub down the road, if memory serves...
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