Where do I even start? Absolute shambles. Arrived at 7:25pm for a 7:30pm table. Table for two that barely had enough room for one. Squashed in the corner beside a drinks fridge and wall, meaning my elbow would constantly hit said wall, and my partners chair was constantly being kicked by anyone walking past. We had to ask to give our order 20 minutes after we sat down, because the waitress was too busy openly criticizing the other wait staff. Another waiter brought over a dessert menu, before we had even been served. An hour later our food arrives, with one main being wrong. During our wait people were moved from table to table, and having to carry their food over to the next table. Staff were rearranging tables around seated customers, one of which was damaged to the point of near collapse and was being held up with beer mats. But not to worry, 'It's been like that for TWO years' Multiple orders were brought out to customers and were wrong. After pointing out that my food would be cold by the time his food was done correctly we were offered a discount which we obviously accepted, and complimentary drinks which we declined. My partners chicken Tikka Karai had 6 small pieces of chicken in it, and came without any serving utensils, so he had to use his napkin to pick up the VERY HOT Karai dish and pour it onto his plate. Partners cheese naan had no cheese in it, and my Keema naan had no Keema in it either. The final straw was the point when I accidentally dropped a piece of my not-keema naan on the floor, and the waitress kindly picked it up before placing it BACK onto my plate with the other naan bread.
If they are so openly unhygienic in front of customers, I dread to think what goes on behind the closed door of the kitchen.
Extremely dissatisfied and disappointed, will definitely not...
Read moreWe have ate here multiple times. Never been an issue. The last time we ordered I order one of what is their best dishes. 'Genghis chicken'. What turned up was half the amount of what they should and did serve. This was my first issue. We also eat in the restaurant regularly, so they were always a favourite. Last night, we ordered in with them again. I ordered a butter chicken and my husband ordered a biriyani meat. With chops and naan bread. The naan bread was very burnt. The biryani was not meat and only vegetables and the 'butter chicken' was not butter chicken at all. It was a concoction of whatever they decided to throw together as they was closing. It was absolutely awful and tasted of just grainy coconut milk. I've never been so dossapointed for a takeaway at £35. I couldn't even call to complain as we were clearly last orders and they then closed up. They should have rejected our order if they couldn't fulfil it. Instead they rushed food which wasn't of order. I wont be eating here anymore. And I will be leaving all our friends a bad review who...
Read moreHaving an Indian Cuisine on your future door step you have to give it a go! As soon as we walked through the door the atmosphere was good...considering the day of the week! We were shown a table, though a small restaurant it was slightly busy. We then ordered! I would normally have a Sagg but l tried something else! And l was not disappointed at all...the aromatic aroma from the food was amazing. Yet the best part was the taste. I could taste all the different flavours that had been combined within my food...and it was a collective pleasure. Prior to having food the locals said hello and gave us a welcome to the area! Something unique l must say. The whole evening was spent in good company and wonderful food. And it was not the only time! As we have been back for a second time and again we were not disappointed. Barwell Indian Cuisine, your food was a...
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