I’ve eaten in here 3 times over the last 3 months and I just cannot fathom how they operate their at table ordering. The first time we came they took over 30 minutes to take our food order, this was a mid week quiet evening. The food itself was very good and we were really impressed, other than the slow service. But we assumed it was just a one off oversight.
We returned, this time a Saturday night, bringing another couple with us, we were at our booking for 6.30pm, we thought early enough to not have poor service. This time it was approximately 45 minutes until our order was taken, despite asking twice to give our order.
It seems that only the owner and possible 1 other member of staff are trusted to take food orders, this may explain the extreme delays on being able to order your food.
3rd visit, this was a group of us, I wouldn’t have visited again, someone else booked it this time. This was a Monday evening, there was only 1 other table with a couple on. It was nearly 40 minutes until we were allowed to order our food this time (10 minutes after I prompted a waiter we wanted to order).
I honestly cannot figure out why it takes so long to order your food, it’s either to delay you so you order more drinks / spend more money or the kitchen can’t deal with the amount of takeaways and it’s to stall the orders. Whatever it is, I shall not be returning due to the sheer...
Read moreFirst off, just want to say that the food from here is great, but the service we received the other night was bad enough for me to come and write this review. We ordered dinner for 5, including for 3 kids, on the night of the first England match of the Euros. I was totally aware that it would be a busy night and was prepared to wait for longer than usual. We ordered around 7pm, received an estimated delivery time of 8.20pm. When the food hadn't arrived by 8.50pm I rang them up to ask when they thought it would arrive, letting them know that I knew it was a busy night and not to worry about it. I was told that the food was leaving now and should be with us shortly. We live about 8 minutes away from the place but the food did not arrive until 9.25pm. No offer of a discount for next time, no concessions to anything, just the same apology that didn't really hold any weight after we'd been lied to about the delivery time. 2.5 hours for a takeaway to arrive... bit of advice if the owners are reading this - be truthful about delivery times and if you're that drastically late then offer some form of compensation. A 10% discount on your next meal maybe. It's not much but some kind of gesture would go a long way and I probably wouldn't be here...
Read moreWhi.st it is a little further out from us, last wee we decided to finally try the Curry Lounge. I am so glad we did, as it will now be our choice for Currie's.
Firstly I arrived less around a minute before the time requested when ordering online. I was asked to take a seat and was expecting to wait for around ten minutes as I usually don't he the Kushbo restaurant in Upper eeding.
I was seated for just a few moments when the gentleman who had greeted me upon my arrival, came over with my order. So 10 out of 10 for service and the food being ready upon pickup not ten to fifteen minutes later.
The food we received was fantastic, every dish was delicious. The meat was succulent, the rice light perfectly cooked, not undercooked and hard of sticky and clagy. Everything tastes fresh and bursting with flavour.
If you are seeking outstanding food,...
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