First visit since the refurbishment, and was disappointed with the poor service we received. We felt the service was bad from start to finish. Staff were unprofessional and rude. We only visited for a cheap breakfast so our expectations weren't exactly high, yet still left disappointed. We selected our breakfast from the buffet, which was drab at best. Cheap sausages, fatty bacon, poorly coked fried egg and dry scrambled egg as an alternative. What's more we had to wait until after eating for a cup of coffee as the filter machine was empty. No sugar available, just empty wrappers in the dish (it wasn't exactly busy) so couldn't quite understand that one. We didn't see the cutlery on the table as they were concealed quite well behind the menus, had there been any other customers we'd have asked them but there weren't any. Went to ask a member of staff and saw a drawer with cutlery inside across from the coffee machine so took some from there. The barman came over shortly after to remind us of the cutlery hidden behind the menus, he did so in a condescending manner. He did say just so we knew for our next visit. We won't be revisiting, so not necessary, take my word for it and go to somewhere else. There a plenty that offer carvery breakfasts for the same value yet offer much higher quality and professionism.