White Swan Inn — Restaurant in Kirklees

Food was lovely but had to wait over an hour for it to arrive even though no other people eating. Only giving 1 star as the occasion was ruined by the miserable barmaid/owner behind the bar making a point of coming over and moaning that I had added a squirt of juice to my water..how very dare me, it’s such a terrible thing when you have a dodgy stomach and have to be careful what you drink, I just wanted to add a bit of flavour to my water. I didn’t think I was doing anything wrong but apparently “you just do not go to places and take your own drinks”, can understand this if we were adding spirits etc. but it was a squirt of juice for goodness sake. Ended up spending near enough £70.00 on food and DRINK and would have stayed and had more alcoholic drinks if I hadn’t been told off like a naughty child. As it obviously upset them I left my squirty juice as a tip to replace the soft drink I had obviously not bought from them. Judging by a previous review saying soft drinks cost £1.50 I feel justified.

Won’t be visiting again and will stick to the Smith’s Arms in future who are more accommodating and never complain when I add my own juice as they are happy enough for my husband and friends to spend their money on plenty of alcohol…it’s called customer service by...

Visited today for tea expecting standards to be similar to previous visits but that was not the case under the new management. We arrived slightly early and our table wasn’t ready. However the guy behind the bar apologised for this which we were happy with. Once seated we were given one menu to share but found the choice very limited and that there were no starters!! We ordered our meals - one of which was a steak. We had quite a long wait but when the meals eventually arrived there was no steak knife or the offer of extra drinks. The food itself was mediocre at best - roast potatoes were soggy, mash was dry and gravy likely made from granules. The lady who took our plates didn’t offer us the dessert menu so we paid and left. The staff really need to up their game to ensure customers feel welcomed and that custom is valued if the new management...

We booked a table for 6.00pm Thursday early evening, steak night, the service was excellent and I had a rump steak ( medium rare ) with all the trimmings, french fries and a peppercorn sauce, my wife had a suet steak and kidney pudding with mongetout, mash, gravy, we shared a chocolate fudge cake with ice cream, 3 lovely pints of Guinness, and two 1/2 lager.

Yes, I agree the cheif needs to be tied to the oven, don't let him go.

Just to say the proprietor and his wife are really trying, they have made the outside with decking and tables very pleasant for either having just a drink or a meal out in nice weather.

Keep up the good standards and we can't wait to be back and to see the extended menu when things get more back in full swing, due to covid 19 restrictions.

All the...