The lady serving was not good with customer service. She was quite short with the gentleman behind me who had the temerity to ask what hot dishes were available. She reeled them off so quickly he wouldn't have been able to process them. He replied in an annoyed way and all in all no-one was happy. Unnecessary. Also, they had tried to avoid single use plastic by using wooden cutlery. Unfortunately the wooden knife could barely cut through butter, let alone the baked potato I was trying to cut and the wooden fork then struggled to pick anything up. It struck me that the most environment friendly option would have been to use real metal cutlery and re-use each one hundreds of times. That way there would be no single use anything. Equally, I was given 4 paper napkins for one person eating one course. That's 3 lots of paper going to landfill after not even one single use. Terrible environmentally. However the jacket spud with tuna (when I finally managed to rip it apart)...
   Read moreNice clean place surrounded by a lovely big park gardens and pond.
We really enjoyed the food... the tuna melt panini and salad I had yesterday for lunch was the best I've ever had anywhere! đ
We've visited the park and cafe twice in the last year and never been disappointed in the food, drinks and service provided.
Excellent customer service too, as I noticed when I got home yesterday after visiting the park that on my online bank statement I was overcharged by ÂŁ22 so I rang them to explain that we was overcharged.
They apologised for the mistake and sorted it out promptly by refunding us what they overcharged and also...
   Read moreGolden acre park is outstanding walk round the park and through the woods and try to count the number of different tree's its unbelievable the variety I'm told it's amazing in autum I've yet to visit in autum then there's the lake full of wild life swan's ducks and the like and last but not least the cafe offers a great choice for everyones taste from full English to jacket potatoes and everything in-between with smiling welcomeing staff only to happy to please and finally to finish up the flower garden it's a good four hour day out if you haven't already been...
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