I was visiting Down House (home of Charles Darwin) yesterday and popped into this pub for lunch. It proved to be a very positive experience from start to finish!
In the first place, I found Denise, who was serving at the bar, to be very pleasant, helpful and accommodating. We ordered our food and I was surprised at how quickly it arrived, yet still was of an excellent standard and presentation. As we were deciding where to sit, my friend mentioned that he didn’t like the high seats too much. Denise heard what he said, and immediately directed us to a different location where there was traditional seating which suited us perfectly.
I had a tuna and mayo sandwich which came with delicious salad and the best coleslaw I ever tasted. I love coleslaw at the best of times, but their home-made coleslaw had such a lovely taste and creamy texture, I could easily have eaten a bowl of it myself! I was so impressed with this that I could not contain myself and approached Denise to ask how it was made! Because it was relatively quiet and she was not rushed, Denise went to the kitchen, asked the chef, and returned to convey his reply. Not only that, but the chef himself came out and chatted to me. I was particularly impressed by the fact that he thought it worth his while to come into the bar and help. They both were both pleasant and friendly and this all contributed to a really pleasant day out! I felt compelled to ask Denise for her name so I could give her the credit she deserves!
I have taken the liberty of looking at other reviews and am pleased to read that dozens of people feel as I do. I know this may sound a bit paradoxical, but the few negative reviews that have been written also enhance my opinion of this venue.
My area of study was psychology, and believe it or not, many criticisms are in fact, indirect compliments in that they are precipitated by jealousy. There are always going to be those who enjoy jeopardizing other people’s businesses for various puerile reasons. Naturally, if a business does not provide a good service, then of course, that, quite rightly, should be mentioned. Nevertheless, when dealing with the public, it takes all sorts, and for this reason, the negative comments, for me, are the exceptions that prove the rule - so to speak. It is impossible to please everyone! If I looked at any business with nothing but five star reviews, I would wonder if many were fake, written by family/friends etc. I would implore anyone who is dissatisfied with a service to speak to the proprietors at the time, thus giving them the opportunity to rectify the matter before leaving a negative review. Then, if no effort is made to sort out the problem, by all means mention it in a review and give the public an honest and accurate account of the place. This advice applies to all establishments, for me, the perfunctory, negative reviews need to be present in order to authenticate the positive ones. I close by saying that I am proud to confirm what the MAJORITY of other customers have already said. I will certainly visit this pub again so you have been...
Read moreFollowing up from mark wiles review, saying that the cost is made up in 3 parts, one being losing the restaurant on a Saturday afternoon, considering we are local and every time we have been there, most of the time you’re closing early due to there not being the demand, so that eliminates that excuse.
Secondly saying that the cost of labour and raw materials ultimately results in the quality of the food is ridiculous. Considering the food wasn’t even fresh and had defiantly been store bought and put in the microwave hours before , £240 is insane!
Ultimately, the complaint isn’t to do with the selection of the food, it’s the quality of the food. People were spitting their food out because of how bad it was.
If your response is going to be regarding the price again, then don’t bother. We ordered sausage rolls and chicken bits, not caviar...
Read moreFirst time visiting the George & Dragon, greeted by a lovely bar attendant Denise, who sat us at a table very quickly, chatting and making myself and my daughter feel very welcome, and to be honest, like we've know each other for years. Obviously my daughter asked for a burger, not my thing, but we both decided we would try them, which I can say was the best burger I have ever had, would definitely recommend it, they cater for all, and do what ever they can to make your visit pleasurable, they have a garden at the back, so child friendly, toilets where immaculate, I would highly recommend this pub, not just for the food, but how welcoming everyone is, including the chef, who came out to ensure we had enjoyed our food. Treat yourselves, the George & Dragon is...
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