IKEA Foodhall Wembley — Restaurant in London

I don’t usually post negative reviews but I was treated horribly unprovoked. Staff were unhelpful and rude.

I asked for chips with my meatballs instead of mashed potato and I was initially ignored. When I asked again, I was given the plate with mashed potato and told I can’t change it and it will cost extra for chips. The number of meat balls has decreased and the cost has gone up. I was also on a day that there was meant to be a discount for fish and chips with a family card and was openly lied to and forced to pay full amount.

The seating area is always dirty and sticky tables and flooring everywhere. It’s strange why it is because their soft drinks dispenser is always broken. The sign on the broken machine is basically permanent. Do they just use a syrup soaked cloth to wipe tables?

Of all the IKEAs I’ve been to, the Wembley branch is the worst. I did wonder if they were understaffed, but I see staff very slowly clean up a bit of the food hall and then leave more of a mess.

I wish it wasn’t my closest branch. I’ve travelled to other branches and they are all much...

My mum and I always enjoy a little trip to IKEA as we will always sit and have dinner first. Wembley is our closest IKEA and we’ve never had a problem. Mum and I waiting in line for about 15 minutes which is normal at IKEA. However, yesterday the food was cold before we started eating. The size of the meatballs had definitely gotten smaller too.

The food hall was an absolute mess. We struggled to find a clean table and the floors had so much squashed food on them it was disgusting. The sauce area was filthy. I’m not sure if it was because it was the last day of school holidays but we ate at about 3:30pm so wasn’t even peak time for lunch or dinner which is...

Having not visited IKEA for a possible 10 years I was so excited to visit.what a change. Was accompanied by a seasoned visitor, and we had the best of times..started with lunch, loved the procedure for getting food. Shame the soft drinks machines were not working! But the horror of the huge queue was overcome by the efficiency of the procedure and staff, we sailed thro in no time. Small choice meant quick decisions. Food was lovely and returning for a 2nd cup of tea was great. The store was fabulous to walk thro. Such an amazing array of goods, needed at least another hour! Will be...