McDonald's — Restaurant in London

I stopped my vehicle in front of the unit to order. I placed my order but the young girl taking my order told me to repeat because she didn't hear me. I repeated the order again, but she again told me to repeat, behaving very badly with me in front of my wife and my two children. I said the order once more and the same thing followed again, but this time I also caught a slight mocking laugh. Then they just drove off to the checkout area because it was clear what was going on, namely mockery of people who don't speak English well. This young girl was enjoying humiliating me in front of my children. When I arrived at the payment window another young girl asked me to pay but I asked to see the girl first who couldn't hear me. She stood by her and hid. When I said that I could see her and that it was wrong for her to treat customers like that, regardless of whether they spoke English well or not, she just laughed mockingly and walked into the restaurant. I refused to pay before the Manager came to fix the problem. The manager came and asked what the problem was, I said the girl was not behaving well, but he didn't want to know the details at all, he just said accept my apologies and how much I should pay. I asked the young girl to come and apologize to me and my family for the bad humiliating behavior but he said he can't do that. The order was proof of the initiative attitude. If she really couldn't hear me my order wouldn't be ready when the manager came. I paid to have Proof anyway, moved my car into the parking lot and entered the restaurant holding on to get an apology from this sassy young girl while my 9 year old daughter cried in the car. Again, the manager said he could not tell me the employee's name so I could write it in the complaint.....I am very very disappointed with this demeaning attitude. Is this what your employees do? Hiding for the camera and making fun of people? We will never, ever set foot in this restaurant again, and I will try to make as many people aware of the incident...

I use to work in this McDonald's over a year ago, and there was a very rude manager called Tanvier who would never put a hair net on while working in the kitchen and never puts on his name tag during his shifts. while the top manager is away, all Tanvier does is walks around the restaurant not doing anything acting busy, and whenever I got a drink during my shift, he would throw it in the bin and when I ask him why he did that, he ignores me and walks off and so ide always keep getting another one right after he does that. He use to call me Stefan even though I told him many times that isn't my name. One time Tanvier kept me extra 2hrs after my 10hr shift (so 12hrs) for extra work time even though 45min is legally the most a manager could keep you working after your shift. After I did my laser eye surgery I had a letter from my doctor (which I gave to Tanvier) saying that I couldn't go on the grill for 2 weeks, during the 2 weeks Tanvier would keep telling me to go on the grill even though I told him I couldn't. His communication skills was also very rude and aggressive to all employees.on the 23rd march I was walking my dog and I saw Tanvier staring at me aggressively across the road, I looked at him then looked away but when I looked back at him, he was still staring at me and gave me the middle finger. I didn't want problems and knew he was trying to get in my head so I turned my head down and walked away. He is the most disgusting person I've ever met, but when I quit, I didn't get a chance to tell the top manager everything I had to deal with but I do hope he looks at this and understands what I got put through for me to come to work daily frustrated hoping tanvier wouldnt be there and I'm sure many left that work place...

On Thurday 28th November I ordered from this macdonalds and the food took over an hour to arrive. Me and my aquantances were absolutely famished and starving after having to wait what felt like a century for food that was rock hard and stone cold (we don't live in the stone age or live in a cave). When i opened the low quality paper bag with a great big 'm' on the middle I was frightened to my core as to what was standing before me (or should I say flopping as it was all soggy). I frantically sprinted to the closest air fryer before anyone else could see the monstrosity I just whitness. I placed the food inside the machine and pressed 'play'. I waited for the beep it normally plays when starting up. Standing there with a cold sweat and a grand shiver down my bony spine, i anticipated the beep. Instantaneously FIRE. MY HOUSE WAS ON FIRE. MY MACDONALDS WAS HAUNTED AND HAD BLOWN UP A FAMILY HOME. 'Wee ooo wee ooo wee ooo' is all I heard my acquaintances has called the fire brigade after hearing a load boom and seeing me shell shocked like a soldier in war. The date now is 30/11/24 and I still am in a state as is everyone who was with me during the tragic accident. I am pleased to announce that we all thankfully made it out alive with no fatalities or injury and will never be ordering from bulls more McDonals...