I ve had the misfortune of coming here a couple of times, and to its sister shop at Link top. I have found the tarts and cakes so dry I ve taken a bite and thrown them away. I ve found the staff to have few manners when I ve been with my wife, and due to the current lunarcy of Covid they are paranoid about social distancing and touching a jar or can? I like to see what I am buying and to check ingredients. A friend bought us some cakes round this week,not knowing we had a low opinion of the place. My apricot tart was about 10% apricot and 90% tasteless bone dry pastry. The chocolate cake was so heavy Samson couldnt have picked it up. I ve been to France several times and ate superb food. If you want a nice slice of cake to take away go to Gallery 36 or Terrace on the Hill. Or just pop to Waitrose,superb and cheaper. Just to clarify a couple of points. The word malice means intending to do harm. My reviews of anything in life are based upon primary personal experience, or collaborative secondary experience and I speak as I find. I ve given dozens of reviews of various places and establishments. Mainly very praise worthy. Now if everyone who has ever used this shop has found the staff and produce very good, then good on them. I ve been judged on someone not knowing their facts about my reviews, or perhaps they believe in the liberal facism we are surrounded by, that you can't say anything negative? One of the facts they got wrong is that I ve been in the shop since Covid; I haven't. My wife went in and found the staff abrupt, and wouldn't let her pick anything off a shelf. And yet we have people handling goods to put them on the shelves in the first place, or are they exempt from Covid? Mind you, 99.87% of the country havent died from Covid, the sky clapped forget that. Just to point out my balance in reviews, I have had fabulous food arranged by The Cold Chef in Barnards Green, in the past. Good on them then. However, the last twice we ve had food delivered by them we have found it poor. I am speaking the truth, collaborated by the people who ate the food with me. I ve never set out with malice against any establishment or person, I just review through experience. The more that society drifts from the truth the more it will hate those...
Read moreA wonderful selection of hand made patisseries and savoury items too. Lovely friendly staff....nothing is ever too much trouble.
Further down you will see a review by someone hiding behind the pseudonym of 'Odd Bod'
Quite simply 'Odd Bod' your attack is cowardly because you do not identify yourself and if you have some complaint then take it up with the staff. It is outrageous to rubbish a business in such an anonymous way. Yes, gallery 36 does food, but not of this style, the Terrace on the Hill also does good food, but not of this style and Waitrose whilst good is a supermarket.
If you want something a little more individual go to a small business which is experienced and has taste....that is Au Bon Pain and Le Delice in this case....there are few places I can think of within the two counties, which have the elements of both French parisserie or boulangerie within the same premies.
So come on 'Odd Bod' either identify yourself or withdraw your...
Read moreMoving to Malvern after living in France for the best part of five years, I was delighted to find this patisserie and then its sister shop Au Bon Pain. Fabulous bread, pastries, macrons and a wonderful selection of cheeses and other deli items. The prices of the cheese are honestly comparable to what I used to pay at my local outdoor market in SW France. The staff are always so warm and friendly while being very professional. I have been very impressed with how they have managed the customer experience throughout the pandemic - it feels reassuringly safe shopping there and yet is still just as friendly and personal an experience. If you want to transport your taste buds to France, go on in and...
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