The White Hart Inn — Restaurant in New Forest

Stopped by for bike meet. Blackcurrant cordial looked watered down before it even got into glass. Asked for vegetarian option at bar for BBQ. Was told nothing available, so I asked if they had anything else vegetarian on a different menu. Again told no, and was told only snacks available (crisps, nuts). Yet just as we were leaving, I saw a vegetable tart being taken out of the kitchen for a different customer. Extremely disappointed to be left without any food.

I don't know if it's because it's a listed building or not, but there is zero disabled access here. Main door to bar too narrow with second door right in the way, large chairs right by the door and in the way of getting around to the bar and other areas. Narrow door/hallway to toilets and garden. Steps...

Surly service. Popped in for a quick pint and to watch the West Brom V Arsenal game whilst on a staycation staying in Ringwood. The barmaid seemed less than enthused and slightly aggressive, initially I thought this may have been because Im Indian. However it seems her surly attitude wasn’t reserved to those with a darker skin tone, she seemed genuinely aggrieved to be serving the local patrons. Perhaps she was just having a bad day? Id avoid unless you are a local.

In response to the owners reply querying whether i had the right White Hart Inn in Poulner (classic gaslighting), I find your response facetious to say the least. Rather than deal with the truculent attitude of your young bar staff you basically deny that I visited your establishment,...

It's October 2021 and yet you are still insisting on table service? I would have received a warmer welcome at the North Pole than by the blonde bar lady whom clearly either wanted to be somewhere else, was having a bad day or PMT? Manners cost nothing! What a real asset to the business she must be! In this day and age particularly in the hospitality industry can you afford to be so flippant towards your customers? The beer was also on the turn and full of sediment. It's a shame but judging by other reviews on here you seriously need to get your house in order or go under. Staff training perhaps in customer relations? Constructive criticism so heed, take on board and move forward. I await your response if necessary with...