What a gem of a pub! We were desperately looking for a good place to meet some friends for lunch, halfway between us. Our usual haunts had either changed ownership or weren't as good as they used to be. I found the Lord Nelson through a Google search, our friends agreed we should try it, so I booked us in for lunch last Saturday.
From the moment we walked in, we loved it! We were greeted so warmly by all the staff who were at or around the bar area, asked where we would like to sit and shown to our desired table. Menus were brought and drinks orders taken immediately. It was apparent that the staff had been highly trained, in particular to be courteous and friendly, to be aware that customers had come to their establishment to enjoy themselves and that their role was all-important in helping the customers to have a happy experience.
Then the food: it was "out of this world", prepared and presented with care and eye appeal. Everything we had was so beautifully cooked and tasty. I had the best Stilton sauce I have ever tasted on my ribeye steak. The chips were crisp and cooked to perfection. When it came to dessert, we all ordered the Jamaican ginger sponge with a boozy hot caramel sauce. We were told that the chef would be making them freshly for us. That obviously necessitated a short wait and when it arrived we had a spectacular taste experience - it was incredible!
We left the pub to take a short walk round the pretty village of Winthorpe and then returned for coffee. We were fascinated by the little snug area with its castle-like turret, coffee table, comfy sofa and open log fire, so sat there to enjoy our drinks. Even the coffee was superior and we complimented the young man behind the bar, who had prepared it for us. I asked him one or two questions about the village and he was very happy to engage in conversation with the four of us, who were old enough to be his grandparents!
All in all, a great time was enjoyed by us, made possible by all the lovely staff and their amazing combined talents for cooking for and serving their customers with joy and expertise. This has now become our new "in" place for our meet-ups.
Well done, all who are employed at the Lord Nelson. It's not often we find this level of service, quality and highly trained staff when we eat out. You made our day and we will definitely return. Thank...
Read moreFood overall was a disappointment. We visited for a midweek dinner. It was the first night of a set menu so maybe the quality of food wasn’t what it normally is. We haven’t eaten there before only had drinks so can’t compare. The crispy prawn starters were nice, they didn’t appear homemade so hard to go wrong but were tasty. Olives & breads came with a dipping oil, it didn’t really taste like olive oil & was just a pot of oil. Normally it would have balsamic or flavoured but this tasted like sunflower oil.
The fish & chips ranked the best of the mains. I opted for pan fried Sea Bass on a bed of baked baby potatoes, cherry tomatoes & spinach. The sea bass was nicely cooked would have been nice with a slight crisp to the skin but that’s personal preference. The mint salsa had big chunks of cold pepper with mint salsa, didn’t really compliment the dish. However the baked baby potatoes weren’t baby potatoes but quartered potato. Some were hot & some cold.
I asked if the potatoes are made in advance and reheated. I was told they had been ‘cooked fresh’ for me. I’ll let you decide if they look freshly cooked to you… I said about them not being a consistent temperature & was told they might have been sat under the lamp. No apology or alternative offered. Had the potatoes been reheated I would’ve understood. They were cooked through which is surprising to say they were baked especially for me in the timeframe.
Husband had a sirloin steak it was ok, nothing to write home about. Child had a pizza from the kids menu. Again it was ok, decent size but just a cheap pizza with minimal topping. The kids shared a Brownie which they said was ok.
Nice decor & it’s lovely in summer but I wouldn’t go back for food. The staff were friendly especially the young man who served us most of the night. Drinks orders were relatively quick too.
I’m a frequent google reviewer & I don’t take leaving reviews like this lightly but I do like to be honest. If you’re a trader at the fairground it could be right enough if you take in convenience of the location to the showground but expect mediocre...
Read moreI visited the lord nelson while on a business trip recently . The place was busy with what appeared to be a wedding . I expected my arrival was poorly timed and i would be in for a long wait before getting to eat . I briefly considered retreating . Customers were four deep at the counter ordering drinks and i thought it ill considered to take them on .A passing waitress caught my eye and i asked her how long would i have to wait for food . The very polite young lady replied i can get you a menu now and seat you as soon as you would like . She was back within two minutes with a menu and i was seated and order placed within five minutes of my arrival . My meal was served quickly which really surprised me as staff were under pressure attending to the wedding party . My drinks arrived without delay also . Staff enquired if everything was ok and if i needed anything just about the right amount of times . All the staff who attended my table could not have been more professional . The meal was delightful . From my time of arrival to time of departure approx.45 minutes . I know to many that is terribly quick but that was my choice i had travelled from Ireland that morning and had a date with a large double bed . I never write reviews infact i believe this to be only my third but it would have been wrong of me to pass up on this one . This country pub wont disappoint you ,if your luckly enough to live within travelling distance of this one support it . Every good business starts at the top and makes it way down to the staff we meet upon arrival . Well done to everyone concerned . I will be back again in october and i will bring a small party with me this time . Keep up the good work it reflects well upon you all . Many thanks .paul walsh . Irish...
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