Jingling Gate — Restaurant in Newcastle upon Tyne

I emailed the Greene King website rather than go public with my carefully written review last week. They ignored it so I am posting here so it can reach a relevant audience. Somebody might as well read it!

Although the pub is beautiful, I'm afraid last's light meal was a pretty miserable experience It's a chef problem, I think.

I love my Friday fish and chips and safely ordering and looking forward to the "Signature" fish and chips [1200 calories]. "A signature dish is a recipe that identifies an individual chef or restaurant".

"Freshly hand-battered cod fillet with Whitby scampi, chips, tartare and curry sauces. Served with mushy peas or garden peas and your choice of white or malted bloomer bread & butter":

I'm not sure why it mentions scampi in the online menu and it is not served with bread-and-butter at all, but more importantly the fish was only half a fish. It wasn't even a small cod like they might serve in a fish and chip shop. It wasn't even really half a fish. The closest thing to it is probably a child's portion.

The chips were just oven chips. Even at home, I do take the trouble to slice up a potato. There was certainly nothing "signature" about them. Most miserably, I ended up coming home hungry and had to make a meal when I got back, which is something I really don't care for.

My partner ordered the DUO OF SEAFOOD "Salmon, king prawns, smoky hollandaise and a dressed salad garnish with rosemary sea salted skin-on fries or buttered baby potatoes"

Baby potatoes weren't available, okay I can live with that, but it is spring and they are everywhere. At least, unlike my fish, the size of the salmon was okay but bizarrely it was poached, not seasoned and was served upside down. I don't think the chef realises that you can serve skin up if it's been blackened or fried off, usually with some seasoning. You can even eat it separately when it's crisped up properly but of course you don't just serve it upside down and show off some wet inedible skin. And some boiled prawns were just spooned onto the plate. They weren't seasoned or dressed up. There were just some prawns boiled in water and sitting on the plate perhaps waiting for the hollandaise sauce to be spooned over them. It seems like a joke describing it now but there it was sitting looking at us. The ubiquitous oven chips made an appearance in the absence of potatoes. My partner didn't like the meal because it didn't taste of anything much. So the treat I was looking forward to bringing her after her two job interviews yesterday was no treat after all.

The look of the pub is flawless. I didn't mind a 30-40 minute wait for food. I was expecting it. It was busy. But these are not Wetherspoon's two meals for a fiver pounds. They were £15 dishes. My 1200 calories dish couldn't have been more than 700 cal because I was starving by the time I got home having dined on the "signature" The Jingling Gate dish, and had to rustle up a dinner. Maybe the missing bread-and-butter and an oven chip sandwich, would have filled me up, but that's not really what I go out...

So this was an experience took my daughter for her birthday with my 2yr old granddaughter and her partner firstly place was nice inside service was slow even tho there was a handfully of people in now the the food , we ordered a cheese and tomato pizza for my granddaughter this pizza for the price should of been hand made but no it was a microwaved Chicago town pizza I ordered the sirloin steak medium rare no this is where it got worse took half and hr or more to arrive came with half a tomato 2 onion rings frozen from wholesalers would of expect hand made for the price the steak was a disgrace was absolutely tiny and then the was more fat and gristle that meat I ended up spitting all back on plate because ever bite a took was filled with fat and and stringy bits of muscle,so when the waitress came over I explain the issue she took away after apologised and went and spoke to chef came owt and offered me another steak I obviously refused so she went back and told chef she then came out and asked me if I would like some ice cream gobsmacked ain't the word, anyways I felt bad for her as wasn't her fault so I never kicked off this disaster cost me £19 alone for 2 onion rings half a tomato and inedible piece of meat and some frozen chips ,I spent a total of £80 on this experience yes it's not a lot to me but others it will be ,to the owner your chef is a disgrace didn't even have the balls to come out and apologise left it to the poor waitress I advise anyone who reads this do not eat here it's and absolutely a disgrace and writing this review on the 30 Sep 2024 owner should be ashamed of this but if he is robbing people with this low standard of food then am guessing he does not give a dam.RESPONSE to owners reply ,after reading multiple reply from yourself the (OWNER) I noticed u keep blaming the supplier , however if this was the case and u had acted and spoke to the supplier and things had not changed after multiple complaints about the quality of the produce my question to u why have u not changes the supplier after all if my business depends on good produce and the supplier was not providing this then I certainly would not be using them bit of common sense really . Also why is produce not checked before accepting at the door by the chef or your self and to be honest the so called chef u are using probably is not a chef he probably a family member or friend because a proper chef would never serve that garbage to anyone and he obviously does not know difference between a good steak from a bit of road kill . Ps ,u could never pay me to eat here again so no I won't be giving u another chance...

Friends quiz 04/03/20 Me and my partner had not been here in a around a year. We decided to go for the FRIEND'S quiz and also get some food. We decided on the 3 starter combo and my partner got fries and chicken strips, mine was wings, fries topped with chilli. When we got there it was busy and after each person the bartender served the wait went up, our advised wait was 45 min, we assumed due to how busy it was but did not expect this to take 45 min as they were just sides and the quiz started in 45 min. My partner loves FRIENDS this being a good reason to go again and test her knowledge. Unfortunately things went downhill as soon as we ordered and were advised all soft drinks on tap were off so selling classic coke in glass bottles at a premium on a busy night 🤔. When the food arrived it was all frozen rubbish and it was tiny portions, ( the reason we had stopped going). The wings were small about 5, the fries were small in a tiny boat dish and the chilli on top was about a table spoon of chilli, sorry not worth nearly £10 for 3 sides and £2+ for fries. Then came the quiz , not more than 6 people to a team and DONT USE MOBILE PHONES bear in mind the prize was £200!. Throughout the quiz 2 girls were constantly on their phones after each question in front of the quizmaster, nothing said until i actually said to him after one of the rounds, this however did not deter them and they came second, another team at the back had about 12 people although they had 2 teams they were obviously exchanging answers and they came first and third. If you expect a fair quiz, don't go as people cheat and they get rewarded, the food is not at the level for the price and the portions are tiny. Poachers and the Peregrine have much better food, also towards the end of the night the soft drinks on draft miraculously came back on, the male bartender who served me this time had no idea and a female bartender said yes and it had been waiting to gass up!. Now i used to work in a bar and know the gas is simply changed and once on there is no issue, this appears to have been a money making exercise at approx £2.45 for the coke per bottle which was tiny also. The night was spoilt food wise and my partner who answered the questions herself without aid felt cheated, we wont be back unless things change. It further annoyed us that some people the bartenders knew who were picked for the raffle could not care less about the prizes we would...