El Mexicana — Restaurant in North Hertfordshire

Ate a burrito from here at the service station. It was average but from someone who has travelled Mexico and South America extensively, it does not even come close to the real genuine thing.

It bears very little credibility to be even marketed as Mexican food and if these burritos were sold in Mexico City or Guadalajara, you would be told in no uncertain terms how bad it was as it is thrown in the bin in front of your eyes.

Also, to add insult to the injury already caused by this tacky imitation of Mexican cuisine, they also butchered the whole Spanish language by calling the place “El Mexicana”, WHAT? Any Spanish speaker will tell you that this sounds not only strange and mildly amusing but completely incorrect. The appropriate and correct name would only ever be “El” Mexicano or “La” Mexicana. Who ever named this restaurant really needs to attend two Spanish classes and learn this very basic principle of definitive articles before think they are Pablo Emilio of Mexican Cuisine in the UK and proceed to make a mockery of a language that Mexicans are proud of.

Don’t be fooled by this restaurant and believe it holds any credibility or genuine knowledge of true Mexican cuisine! Any of you who have visited Mexico can already tell they are worlds apart in similarities. And hey, if they can’t name the store correctly, then how can you trust that they can make Mexican food correctly.

Avoid! The Nachos...

New review: Update, so I haven't been here since April due to the poor quality when I used to be a daily customer beforehand. I've given them another try today to see if there is any improvement. Lovely service today and a very tasty burrito! Thank you to the young lad behind the counter who's restoring my trust in the brand. My only complaint today would be to ask if you can monitor the fly situation as its not attractive seeing flies on the food that's not covered. I've increased my review to 3 stars and will adjust accordingly to each visit.

Original review: Used to be amazing until change of manager. :( Hopefully gets better over time. The portion sizes are smaller now and staff are not trained to deal with points or discounts. Doesn't feel like you're getting your money...

My first experience at this chain.

I have had burritos from an outlet at London’s Kings Cross train station, and a Mexican takeaway in Cambridge.

So when I placed my order I did so based on my experiences at the other outlets. My mistake.

I ordered the burrito meal. I paid extra for guacamole and it came to just under £15.

Service was fairly quick. When I peered into the bag to check everything was there the first thing that struck me was how small the burrito was.

As shown in the pics, for the price, this is a very small burrito. The ones I got for the other places were at least twice as thick as this.

The burrito itself was nice. No complaints there.

Personally I was disappointed at the portion size of...