My friends and I decided to visit this restaurant after a long weekend of outdoor pursuits around Northern Ireland. Given our exploits, we were all tired and looking forward to a fine Indian meal to round out a great time. Unfortunately, this is where it took a bit of a turn.
Initially, we were served promptly and kindly by the Panjab staff but this is where the efficient service ended.
We had been in the restaurant close to an hour before our starters arrived, and when they did a lot of them were quite cold - albeit delicious. We decided not to make a fuss. Following this, there was another long wait for the mains, at least another half hour. The staff seemed under pressure as there were large piles of dirty glasses accumulating on the bar.
We finished our meal and proceeded to split the bill individually. The waiter seemed very flustered and stressed but was kind enough to waive the service charge due to extremely slow service. However, he insisted a £40 balance remained. With long journeys home ahead for all of us, we were eager to leave quickly. The bill was settled and we departed.
Afterwards, the receipt was examined and compared to our respective payments. It has been found that we were overcharged at least £25. For this reason, despite the delicious food, I cannot award a good review to this establishment.
Akin to the acrid note of burnt spices, a most bitter taste was left in the...
Ā Ā Ā Read morePanjab Restaurant catered both our wedding ceremony and reception. Gaganpal took great care of us right from when we had our initial tasting at the restaurant. We were so impressed with how delicious everything we tried was that we knew we had to choose Panjab.
On the big day, both the food and the service were great. We had 140+ guests and many of them mentioned how tasty the food was and how personable and attentive the staff were. The pani puri (fuchka for us bengalis!) on shot glasses was a big hit. The tandoori paneer and lamb rara gosht dishes were favourites. Specific dietary requirements were also catered for, e.g. vegan.
Would 100% recommend Panjab Restaurant - to dine in or for catering events! Thank you...
Ā Ā Ā Read moreIt takes a lot for me to want to give any sort of negative review but after my last visit here I think this is warranted. Food is nice, not the best, but a few creative twists really help freshen up the dishes. The atmosphere is fine. But where I felt let down was service. The staff where rude, constantly trying to up-sell us on dishes, actually told us off for not finishing a dish, brought us food we didn't order then charged us gor it and repeatedly pushed us to buy alcoholic beverages. There are nicer and more subtle ways of doing this, but next time I'll probably pop into mcdonalds next door, at least there the staff won't force us to upgrade our meals or complain that we didn't...
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