The Galley — Restaurant in Northern Ireland

The service in there is atrocious. The server with piercings and hickeys shouldn't work there as shes lacking on customer service. And shes very rude towards customers. I hope yous can take that into consideration as I have been a customer for a while and I'm not coming back to that. Oh another thing they didnt even pack cutlery. I dont know should I eat with my "toes". She didnt even ask if we want to sit or take away. Whenever we asked how much is it extra to sit in she said she cant tell us because of a different till. First of all we have went to the till with sit in payment and for a some reason she have called us over to the...

I had a very disappointing experience at this fish and chip shop. I walked into the sit-in area, only to be loudly told by a staff member that it was closed—despite there being no sign to indicate this, and someone else having just been seated moments before me. The tone used was unnecessarily abrupt and made me feel quite humiliated in front of other customers.

No alternative was offered, such as the takeaway still being open, and no effort was made to explain or help further. I left feeling unwelcome and embarrassed. A simple, polite explanation would have made all the difference. Unfortunately, based on this experience, I won’t...

Really disappointed in how I was treated here. I come here often but now I'm pregnant and have recently had a diagnosis which means I have a lot of complicated dietary restrictions. Came with a group who were getting food but had to bring my own food along because nothing fits my dietary requirements. Was told that I couldn't eat any food there that wasn't purchased on the premises so I had to sit and watch everyone else eat then have my lunch in the car after. Really poor treatment after having been a loyal customer for many years and still coming here often with family...