Visited due to good reviews and from the menu on the website but disappointing experience.
Quite a large space but the four different parties of customers there, were all bundled beside each other. Got given menus, which were different to their extensive online menu (I did not notice any clarification on the website that menu was time/day specific) with only eight options, none of which were vegetarian or vegan, and in all honesty, quite basic options. Did not notice prices listed for this either and the menus were well-used, shall we say. Didn’t see allergens listed either. Music was a tad too loud at that time of day for my liking.
Service felt rushed to get us to order drinks food and once served, only appeared once to clear plates and never appeared again. Food was salty and was left with quite a thirst - they did not provide jugs of water for the table. I think they asked once but didn’t hear them but no condiments on the table bar salt/pepper and they never came back to check in how things were. Chicken wrap, while chicken was tender, food was lukewarm, chips were less than mediocre, as was the tiny portion of salad and as the plate was not heated, cooled quickly. Compared to outside, I felt there was a bit of a chill while sitting there too.
Overall, it felt much like a pub/club attempting to have an additional income with food that, I’m not sure if it’s due to staffing with having this random other lunch menu or what, but food just felt very poor quality to me. They had also run out of a main ingredient for one menu option and it was only 1.5hr into their service…
I’m sure it’s a great experience for a boozy night out though! But I will not be back or...
Read moreWe're do you start...... Problem No1Ordered drinks waited near 20 min for them to arrive, mine was to be sparkling water and dash of lime, I got tap water and lime, watched the table in front of us leave over 60% of their food for some reason, there was a issue with them as they were bringing it up with the waitress while ours was TRYING to listen in while taking drinks order. Problem No2 watching the waitress clean tops of tables with flash BATHROOM cleaner! So anyone with expensive clothes beware of leaning on tables etc, bleach damage. Problem no3food arrived at table but not a fork in sight, hubby ordered fish n chips no peas or sauce, they gave him fish with no chips, had to ask for his chips and the fish was dark dark brown on side up and black in parts other side as it was burnt! No4 plain cheese pizza for other guest with garlic chips, landed to table with pizza and garlic dip no chips for her either, No5* pil pil prawns already have plenty of oil to dip the artisan bread into, I got garlic bread and not dipping bread, No6*guest no 4 ordered chicken stack with mash not champ, brought hers out plastered in mushrooms and onion in the champ!!
Iv never had as many issues in all my years of eating out, and the place was far from busy...... Younger waitress cleared our table and ask if all was okay, we brought up only a couple of issues.... Not even so much as a "sorry about that"
We won't set foot in it again, can't believe folks thinks this place is anything above a 3 on a good day, alot of attention on decor but definitely not in the kitchen or with the...
Read moreThis place is ridiculously good. We recently visited for the Friday night steak deal. It was different gravy. Everything about it, from the welcome, to friendly staff and service provided, and the food was incredibly tasty. The steak on a stone is a brilliant idea. It was that good we came back on the Sunday for the carvery. The brisket was absolutely delicious. We have made this a regular Sunday treat with the family to give me a day away from the cooking. Lol. If you haven't visited the Gasworks, you are seriously missing out. Get booked in. You will...
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