Ordered 2 pizzas (BOGOF) & a half pounder burger meal to be delivered they said on the phone £17:49 we thought it was abit dear considering one pizza was free but just got on with it as we was hungry. When the delivery driver got here (not late surprisingly) he tried telling me it was £20 I asked how? And has he got a menu for me to check prices he said he hadn’t.. he told me to ring Napoli back up and I said forget it just give me the money back and take the food back after trying to rip me off. He then spoke to Napoli himself and said it was the ‘other delivery drivers fault’ it’s not £20 it’s £17:49 I said I don’t care I want my money back! For trying to rip me off! Never using...
Read moreDon't even want to give 1 star!! Absolutely disgraceful! Ordered a pizza over an hour ago, took my order, then I ring 1 hour after order made to be told on the way! To then ring back just this second to be told the pizza isn't coming because yesterday they had someone call from a completely difference address in our area and they delivered and it was the wrong address! Very rude people on the phone I will never ever tell anyone about this place I will be making sure everyone knows exactly what you do to customers!! You can comment back and tell the world it wasn't your fault! I have waited over an hour for food which you new exactly you weren't going...
Read moreWell what can I say.. Average food, terrible customer skills. They sent a donner kebab instead of a chicken kebab my partner rang and explained their mistake bloke on the phone said they will bring out a chicken kebab straight away after an hour and a half it still hadn't arrived so my partner phoned back only to be shouted at. The bloke basically called me a liar telling my partner that the woman who rang(Me) asked for a donner kebab he then told my partner that all calls are recorded he then demanded that we pay an extra 1.60 for the chicken kebab even tho we had already paid for a kebab we didn't order. Never ordering...
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