Subway — Restaurant in Redditch

Update to original review: So my wife and I went today after the good experience from the first review, 2 subs, 1 drink 7 cookies £17, totally worth it if the food is good. Unfortunately this time the 6" sub bread was dried out as it was half of another 6" someone else had bought some time earlier. Stale bread doesn't matter so much when you toast it (this one wasn't) but when your paying a premium for fresh food and one of them is nothing like fresh it's not up to what I'd call a reasonable standard. The Seccond sub (foot-long) was also poorly made double meat means quite a bit of meat and the meat needs to be spread out well in this case it was 5 slices on one side and 11 on the other like a wedge. So it looks like I got lucky with staff on the first visit. It will be the last time my wife goes to the store and it's unlikely I'll go back either unless it's for cookies for the kids.

Original review: If you have read any of my other reviews you might be aware I'm pretty picky. In this case I was spoilt because my first sub was in 1999 in Binghamton NY at a little mom and pops shop (the old reliable conklin Rd if anyone ever finds them self there), and since I stopped going back to Binghamton I've not found a better sub (including in the states). You can make a smaller one at Subway however it's about 1/3 of the size of the original and instead of £3 which the foot-long in the states would have cost, this one will cost you about £10. The good thing is, if you get a good subway and just give them the ingredients list it's possible to see how good the staff are, because you can get the balance wrong and then the sub is disappointing (as per my later review).

In this case the sub was perfect with out any guidance, and my teenage memory's of the states were perfect translated and I'll be coming back to this subway again. The staff are all friendly too, don't assume things so ask all the right questions as to how to prepare it. The subway was also very clean and everyone stuck to covid regulations throughout.

For those of you still reading and not use to subway, if you're buying a sub also remember your meant to get it how you want it, so you don't have to stick to the menu. The people serving you can tell you about the different breads and you can also have it as a salad or a wrap. So instead of ordering off the menu, put all the things you love one the sub and play with the ingredients so you can get it just right, once you do you can get a sandwich you love freshly made all over the country should...

Just had a very awkward visit to subway.. greeted by a man who seemed like he didn't want to be any where near the food or customers. And I instantly felt on edge. Asked for footlong tuna mayo.he said cheese and toasted?( which I know they usually offer) I said no thanks. He then said just tuna salad said yeah and salad of course but I have another sandwich order. He said again but you don't want it toasted and no cheese? I said no. He must of asked this 3x. Then because I said I wanted another sandwich he said if I'm going to have to change my gloves though.. ok? Absolutely so awkward. Got to the salad.. lettuce tomato..... no thanks just cucumber and jalapenos and light mayo. Can I have more jalapenos please,but I've already put some on, ok? No can I have more please? If I'm asking for more why is he asking why ? I asked for more mayo. He said you want more mayo? Yes.

Are shocked by how awkward a sandwich order was. Not needed at all.

Overall the sandwiches were nice. But the lack of communication and costumer service is shocking.

Think the...

Recommended if you love Subway, but not if you're in a hurry.

This Subway is apparently the first "Fresh Forward" store in the country. Personally I couldn't really tell the difference between this and the regular store. I saw no sign of the "fresh vegetables on display", and I can't see much sign of the "striking new Fresh Forward décor which is a result of a $250 million Global investment in the brand". (Quotes are from the Redditch advertiser). Anyway, it's a Subway and delivered on the standard Subway experience as well as any I've been to before. Worth noting it was just after midday when I visited and it was VERY busy. The queue was nearly out of the door and I even had to queue to get on the badly laid out car park. I'm going to give the staff the benefit of the doubt and assume that they'd have been more friendly if they'd...