Greggs — Restaurant in Salford

I've been here 3 times since working at a job nearby in the last couple of weeks. Twice I have had things missed out of my order. For example, today I went in was served by Mary, I got two orders, one was a ham and cheese baguette, a bottle of water and a vanilla slice. The other was a ham and cheese baguette, a sausage bean and cheese pasty, an oasis and a 4 pack of cookies. I asked for both baguetted to be warmed which rather than doing them whilst sorting rest of my order, I had to ask a third time once Mary had sorted the rest of my items. I had to ask for a sausage bean and cheese melt twice. I waited for 5 minutes after paying for my food for the teo sandwiches to be sorted, both of which were given to me in the normal plastic wrappers rather than in the paper they are supposed to come in after being warmed. I left the shop and returned to the job where I found the £2.25 I paid for the cookies was a wasted effort because they were nowhere to be seen. To top it all off I wasn't given a reciept so I can't go back and get my cookies. Whether this Mary was a new member of staff or just stupid I have no idea but it's fully put me off Greggs. Won't be...

I did actually understand the staff were extremely busy & when they said wouldn't be a minute I also understand, but to be spoken to in a very nasty tone when I asked who was serving me because I did not hear who had said it was disgusting. Yes your busy but there is no need to speak to people like that, extremely upset especially has my daughter was with me so couldn't give what for , note to staff , some people are deaf & if you are not to speak loud or even look at the person it can be difficult to know...

I can only say for the morning shift, but the people that work there are the slowest workers I have ever seen, they use the coffee machine as it they are making a piece of art and count how many sausage go into a barm like they have counted since primary, when I'm in a Rush the Costa next to them is faster and nicer, shame but what can you do when you hire people...