I visited Jaypur Balti 3 years ago and gave it a 5 star review because it really was brilliant.
Since then we ordered a take away and the delivery driver(who is also the chef and manager) was rude to my partner so we decided to give it a couple of years before we visited again.
Last night we went for a meal around half 5, their was two young girls serving,they were nice enough but we got brought drinks that we didn't order and it was really slow service because they were stood on their phones alot, there was only two other tables filled in the restaurant.
One of the dishes we bought was not cooked through an tasted really bad,we sent it back as soon as we realised it wasn't right and then the manager came over and basically told my partner that he had met young girls like me that had eyes bigger than their bellyđ.
The dharl we ordered was inedible because of the amount of burnt garlic that was in it.
Trying to get staffs attention was really hard and then when I nipped to the toilet I saw the manager being really rude to the young girls that worked their but he quickly changed when he saw me.
We asked for a chocolate fudge cake and the bill and didn't get either for at least half an hour.
When the cake came,it was that frozen that when I put my spoon in to it it flew off my plate.
I went to got my coat to leave because our taxi had arrived an I mentioned to the waitress who served me that the cake was inedible because it was frozen and still had frost on it and she said "I know I'm sorry"
All in all this was probably one of the worst dining experience I have ever had and I definitely will not be returning though I really hope that they can get the place up to the standard that it used to be. I think with a little more training in all areas this place could...
   Read moreWell , where do I start?, we had booked for 24 people for my aunts birthday ( booked months in advance and reconfirmed a few days before), when we got there, half of us couldnât be seated as they had another party in that took up our second long table . ( it is a small restaurant that seats around 34 people ) our booking was at 7pm , finally got our second table and given our menus around 8.30pm and got our starters 45 mins after that. Drinks were extortionate ( over ÂŁ7 for a single dissarano and Diet Coke) , we were all served at different times and as most of us finished around 10.30pm, some still hadnât gotten their meals. The room was cold. The two girls serving were run off their feet but very polite and did the best they could. The food was ok but nothing to rave about . Anyway by the end of the night when the owner was informed that there were still meals that had not been served,(fault of the kitchen) he proceeded to shout at his waitresses, was rude and called them lazy and had one of them in tears. If the owner had not double booked us , if the food came out mainly together ( I know that can be difficult with 24 people, but at intervals of between 30 and 90 mins between people getting their order and some not allâŠ.), if the drinks were not overpriced and if the owner had not been so disgusting with how he treated his staff, then this would have been a pleasant evening, but my aunts birthday was ruined ( she had travelled from Wales and was the first time in over two years that we had all been able to get together as family) and we all left with a bad taste in our mouths, and not from the food. I cannot stress more that this was down to the owner and not his waitresses . The two stars given are for the waitresses and for...
   Read moreIncredibly disappointed they completely messed us food orders for the booking and the Asian male came to the table shouting at us to be told itâs you and your staff whoâs messed the order up. I wasnât involved in the conversation and went to bar to pay and the man was shouting at me in my face asking why people are complaining I explained I didnât hear the conversation so why was he shouting at me! He threw the receipt at the poor lovely female servers and laughed in my face. Foolish really as itâs a lovely little place and now 22 people are walking out telling another load of people how poor service was. In fairness the food was nice and itâs a nice little clean place but wow never been spoken to like that before and especially not when it wasnât me that complained. The staff are spoke to like fodder! Get out your wasted also charged ÂŁ96 by manager for three curries three rice one chips onion Bahjis three pints and coke. Funny how he snatched the card receiver from staff and put it in himself before...
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