Myself and hubby go to King Arthur (West Brom)at least once a week. So last Sunday 19th January myself, hubby, daughter, son in law and grandchildren went to King Arthur for food, and the service was terrible, first our food was sent to the wrong table, then bought to us when they was told by the Family sitting there that the food was not what they had ordered, the waiter then bought it to us, we refused it as it had be on the other table for at least 5 minutes going cold, the food was taken away, more food was then bought back to us about 5 minutes later, we suspected it had been rewarmed.
Fast forward a week Sunday 26th January myself, hubby, Sister in law and brother in law decided to go there for lunch, my hubby went and sat in a booth, while I stood in the queue, when it was time for me to place my order the woman behind the counter asked where we was sitting, I told her and she asked how many there was of us, i told them 4 Adults, I was then told that the booths were for 6 people only, never been a problem before, 10 minutes later a family of 8 walked in, while I was still at the bar the woman said to a guy who also worked there, this lady's husband is sitting in a booth, n there going to be four if them he asked if we could move to a table situated at the back for 4 people, we was asked to sit somewhere else to accommodate the family who walked in after us, but there was no where for us to sit, because when my hubby looked there was not an empty table behind him, because there was coats on the backs of the chairs, the guy behind the counter then said that is why there is a sign there stating wait here to be seated, I then said we've never had to wait there before, I then called my hubby and told him we would not be eating there n that they had lost a £60 order, to say i was not best pleased was an...
Read moreWent on a Friday (West Brom), having been told over phone that we could not reserve a table for 4ppl and it was walk in only. The car park was small, but manage to get the last spot at 5pm. Upon entering, there was a nice looking function room, restaurant side and bar side. We sat in the bar side. It initially looked good with 4 dart boards, pool table, very large screen. When drinks were bought the young man put the money on the counter, rather than giving in the hand; rather ignorant. The drinks were fine. We ordered the food at the bar, as pictured. ( kid) The fish fingers were tiny and over cook, with floppy fries. The Keena Naan was rather small. The portion of side chips was very small, the bucket was stuffed with paper, taking away the volume of chips, they were cheap looking and floppy. The lamb Rogan Josh ( chosen to compare to another where it was rated 5/5) was a small portion, not worth sharing, only had 7 bits of lamb in it, and was just a lot of sauce. The pub was not packed, yet the man clearing the tables was quickly taking things away, my kid had not finished his soft drink, and I was picking at the food. But he took away. Thus not impressed, will not...
Read moreLet's start with the positives, Staff was friendly and spoke to all customers and food was served very quickly. Now the other bits - spend £60 on food consisting of: Large mix grill - big portion but hardly any flavour or spice, no sizzle like in other similar places. Lamp Chops chewy felt a bit like old meat, kebab no flavour at all only decent thing was the chicken wings Butter Chicken: pieces of chicken not diced enough , unbelievebly sweet and from person coming from the. land of authentic butter chick (Delhi) a complete let down , better butter chicken served in Tesco. Punjabi Lamb Karachi: was rated the more spicier option on the menu but far from it , very dull and once again pieces are not diced enough Kadai Paneer: Only thing that was sort of close to some kind of authentic Indian Flavours but average at best in comparison to other similar Desi Pubs nearby.
Price is also more than other pubs nearby for...
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