Costa Coffee — Restaurant in Scotland

I ordered coffee and a toastie, the toastie was half cooked and the coffee was lukewarm. I complained about the coffee, my coffee was replaced with coloured hot water with no flavour. The staff already had my money in the till and had no interest in making this right. I handed back the second coffee and was told to have a nice day. The toastie went in the bin. Do not use this Costa, the staff are rude and they don’t know how to make coffee or heat food. Utterly useless staff selling very...

The head chap/barista is the best manager I have ever encountered. He remembered me from at least a year ago and the Victoria hospital handles 100s of people I'm sure. He is a superb employee very supportive of his staff and he is SO professional and charming to all his clients. Well done to you for spotting an ace employee. Made my visit today a whole lot easier. Just had to write...

My wife, family and myself visited Costa Coffee at Victoria hospital several times during my three and a half weeks there. We found the staff there to be extremely polite, friendly and efficient and of all our visits they couldn't be faulted in any way.please thank all staff at Costas at Victoria hospital . Full marks. It's rare to get such good service these...